Operations Lead

Há 13 horas

Cajamar, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

Formação Superior Completa ou cursando último semestre;
- Experiência com ambiente voltado para o cliente, foco em armazém, logística ou manufatura;
- Experiência em gestão de pessoas;
- Flexibilidade para trabalhar aos fins de semana e turnos regulares (escala 3x2);
- Experiência com Excel;
- Experiência com Microsoft Office produtos e aplicações.
Na Amazon, trabalhamos para ser a empresa mais centrada no cliente do mundo.
Para chegar lá, precisamos de pessoas excepcionalmente talentosas, brilhantes e motivadas.
A Amazon está em busca de Líderes de Operações para nossa operação em Cajamar - SP.
A Amazon é uma das marcas mais reconhecidas do mundo e distribui milhões de produtos todos os anos para seus clientes.
Quatro pilares principais da sua atuação serão a segurança, qualidade, experiência do cliente e produtividade.
A pessoa que ocupará a posição de Líder de Operações em Outbound terá como principais responsabilidades:
- Revisar os planos de trabalho e definir requisitos de produtividade para garantir o atendimento aos objetivos gerais da operação.
- Colaborar com outros Líderes de Operações para equilibrar o trabalho, garantindo turnos organizados e eficientes enquanto os objetivos operacionais são atingidos.
- Apoiar programas de saúde e segurança para promover e manter um ambiente de trabalho seguro para todos os associados.
- Identificar e liderar proativamente iniciativas de melhoria de processos, utilizando ferramentas de Lean Manufacturing.
- Exercer liderança direta e indireta, influenciando e inspirando pessoas.
**RESPONSABILIDADES ADICIONAIS**:
Você e sua equipe de associados(as) são responsáveis por garantir que os pedidos dos clientes da Amazon sejam processados e entregues com eficiência.
Você será responsável por assegurar que as pessoas estejam bem treinadas e tenham suas necessidades atendidas, permitindo que se concentrem em seus trabalhos.
Isso inclui a coordenação de tarefas, a organização de processos e a administração de turnos.
- Inglês Intermediário.

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