Energy Storage System Support Specialist
Há 2 dias
Job Role: Technical Service EngineerKey Responsibilities:We are seeking a skilled and dedicated Technical Service Engineer to provide expert technical support to customers.Provide timely and effective technical support to customers, both remotely and on-site, regarding installation, setup, operation, and maintenance of energy storage systems.Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate solutions.Customer Communication:The successful candidate will interact with customers professionally and courteously, demonstrating strong communication skills to understand their requirements and address their concerns.Provide clear instructions and explanations to customers, guiding them through troubleshooting steps and resolutions.Product Installation and Commissioning:Conduct on-site product installations, including mounting and connecting equipment, configuring settings, and performing initial system testing.Ensure that installations are completed accurately and efficiently, adhering to safety guidelines and following best practices.Training and Documentation:Develop training materials, user guides, and FAQs to educate customers and internal stakeholders on the installation, operation, and maintenance of energy storage systems.Deliver training sessions to customers and partners, both in-person and remotely, to promote product understanding and self-sufficiency.Issue Resolution and Escalation:Collaborate with cross-functional teams to escalate and resolve complex technical issues that require advanced troubleshooting or product modifications.Follow up with customers to ensure satisfactory resolution and maintain a high level of customer satisfaction.Product Testing and Quality Assurance:Collaborate with local customers, providing feedback to the engineering team regarding product performance, reliability, and functionality.Contribute to ongoing product development and enhancement efforts.Requirements:We are looking for individuals with the following qualifications and skills:Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field, as well as technical experience in the installation and maintenance of energy storage systems.At least 1 year of experience in Technical service roles related to energy storage or renewable energy.Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team.Ability to work under pressure and meet deadlines.Strong customer focus, technical expertise, and adaptability.Fluent English and Portuguese language required.
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Energy Storage System Support Specialist
Há 4 dias
Fortaleza, Brasil beBeeTechnical Tempo inteiroJob Role: Technical Service Engineer Key Responsibilities: We are seeking a skilled and dedicated Technical Service Engineer to provide expert technical support to customers. Provide timely and effective technical support to customers, both remotely and on-site, regarding installation, setup, operation, and maintenance of energy storage systems. Troubleshoot...
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Energy Storage System Support Specialist
1 semana atrás
Fortaleza, Ceará, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$95.000Job Role: Technical Service EngineerKey Responsibilities:We are seeking a skilled and dedicated Technical Service Engineer to provide expert technical support to customers.Provide timely and effective technical support to customers, both remotely and on-site, regarding installation, setup, operation, and maintenance of energy storage systems.Troubleshoot and...
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Senior Linux System Support Specialist
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Fortaleza, Brasil beBeeExpert Tempo inteiroJob Description: As a seasoned IT professional, you will lead the support for Linux environments, ensuring seamless operation and high availability. You will be responsible for managing installations, patching, migrations, and scripting using Shell and Perl. You will troubleshoot hardware/software issues across various platforms, including Linux, HP-UX,...
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System Maintenance Specialist
Há 2 dias
Fortaleza, Brasil Bebeesystem Tempo inteiroJob OverviewThis position is responsible for monitoring the operation status of systems, recording key performance indicators through web interfaces, and handling anomalies according to standard operating procedures.Regularly monitor system operation status, record key performance indicators through the web interface, and handle anomalies according to...
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1 semana atrás
Fortaleza, Ceará, Brasil beBeeSystem Tempo inteiro R$42.000 - R$62.000Job OverviewThis position is responsible for monitoring the operation status of systems, recording key performance indicators through web interfaces, and handling anomalies according to standard operating procedures.Regularly monitor system operation status, record key performance indicators through the web interface, and handle anomalies according to...
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System Maintenance Specialist
Há 4 dias
Fortaleza, Brasil beBeeSystem Tempo inteiroJob Overview This position is responsible for monitoring the operation status of systems, recording key performance indicators through web interfaces, and handling anomalies according to standard operating procedures. Regularly monitor system operation status, record key performance indicators through the web interface, and handle anomalies according to...
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System Integration Specialist
Há 2 dias
Fortaleza, Brasil Bebeeproductionsupport Tempo inteiroAbout us: We deliver outcomes that shape the future for leading enterprises worldwide.Our 125,000+ people across 30+ countries drive business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are urgently seeking a strong Production Support Specialist for one of our clients in Brazil.If you're interested,...
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Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$40 - US$60Customer Support SpecialistJob DescriptionOur Customer Support Specialist will provide exceptional customer experience by delivering timely and effective support to our clients. The ideal candidate will be responsible for resolving technical issues, providing guidance and assistance to tutors, and ensuring a seamless experience for both instructors and...
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Fortaleza, Ceará, Brasil beBeeLearning Tempo inteiro US$80.000 - US$120.000Job Title: Learning Support Specialist Job DescriptionWe are seeking a skilled and motivated individual to join our team as a Learning Support Specialist. As a key member of our team, you will play a vital role in ensuring the success of our clients by providing exceptional support and service. Your primary responsibility will be to work closely with...
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System Integration Specialist
2 semanas atrás
Fortaleza, Ceará, Brasil beBeeProductionSupport Tempo inteiro R$85.500 - R$142.500About us: We deliver outcomes that shape the future for leading enterprises worldwide. Our 125,000+ people across 30+ countries drive business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are urgently seeking a strong Production Support Specialist for one of our clients in Brazil. If you're interested,...
