Customer Growth Specialist

1 semana atrás


Belo Horizonte, Brasil Bebeecustomersuccess Tempo inteiro

As a key player in our organization, the Customer Success Manager will play a pivotal role in driving customer satisfaction and loyalty.The ideal candidate will possess a strong background in customer relationship management, with experience working within the media industry.
They should be proficient in software development lifecycle and agile methodologies, and have a proven track record of delivering results-driven solutions.Familiarity with data analysis and interpretation is essential, as well as excellent communication and interpersonal skills to effectively collaborate with customers, team members, and stakeholders.We are seeking a highly skilled and experienced professional who can build strong relationships with customers and drive business growth through strategic partnerships.In this role, you will be responsible for:Building and maintaining strong customer relationshipsAnalyzing product usage and gathering customer feedbackEncouraging product adoptionActing as the customer's voice in product developmentYou can expect:A competitive compensation packageA great work environment with smart and friendly coworkersAccess to leadership and knowledge about how your work impacts company successOpportunities for growth and professional development


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