Network Operations Analyst
1 semana atrás
SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing.With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well. are looking for aNetwork Operations Analystto join our client'sEarly Shiftteam, providing first-line monitoring and coordination of network incidents across multiple retail locations.This professional will act as the main communication point between the client and the Managed Service Provider (MSP), ensuring timely updates, incident tracking, and clear communication with internal stakeholders.Location:Nearshore (LATAM)Work Schedule:Monday to Friday, from5:00 AM to 12:00 PM ETModel:RemoteKey ResponsibilitiesMonitor network events and incidents, escalating as needed (L1/L2 NOC equivalent).Coordinate with the Managed Service Provider for updates and resolution progress.Communicate incident status, impact, and resolution details to theEarly Shiftteam.Track, document, and report network incidents following established SLAs and procedures.Support escalation and root cause analysis processes when required.Maintain up-to-date records of communication, incident logs, and service documentation.RequirementsExperience inNetwork Operations ,NOC , or related technical support roles.Basic understanding ofnetwork infrastructure(LAN/WAN, routers, switches, connectivity).Familiarity withincident managementandticketing systems .Strong English communication skills, both written and verbal.Excellent organizational and coordination abilities.Availability to work from5:00 AM to 12:00 PM ET(early shift).Preferred QualificationsExperience inretail network environmentsor withManaged Service Providers (MSPs) .Exposure tonetwork monitoring tools(e.g., SolarWinds, Zabbix, Nagios, PRTG).Basic certifications such asCompTIA Network+orCCNAare a plus.
-
Customer Success Operations Analyst
Há 5 dias
Curitiba, Brasil Diferencial Gestão de Talentos Tempo inteiro**Customer Success Operations Analyst (Junior)** **Job Overview** Our customers are the heart of our business, as is the role of the CS Team. The Customer Success Operations Analyst mission is to drive the effectiveness and efficiency of our Customer Success team. You will be responsible for defining customer success goals, strategies, and tactics...
-
Sales Operations Analyst
Há 4 dias
Curitiba, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.We are hiring Sales Operations Analysts to join a team of experts who help...
-
Sales Operations Analyst
Há 2 dias
Curitiba, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. We are hiring Sales Operations Analysts to join a team of experts who help...
-
Finance Operations Analyst
Há 5 dias
Curitiba, Brasil Infobip Tempo inteiroCompany Description At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 60+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of...
-
IT Operations Analyst I
4 semanas atrás
Curitiba, Brasil InComm Payments Tempo inteiroOverview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes...
-
Revops Analyst
Há 7 dias
Curitiba, Brasil RevBlack Tempo inteiroJob Title: RevOps Analyst Location: Hybrid (3 days in-office – Curitiba, 2 days remote) Employment Type: Full-Time Mission: Why we exist, What we do and Why we need you RevBlack exists to revolutionize revenue operations, turning CRM systems into engines of growth and efficiency. We specialize in optimizing Marketing Ops, Sales Ops, and RevOps using tools...
-
Benefits Operations Analyst
2 semanas atrás
Curitiba, Brasil Solvay Tempo inteiroSolvay is all about chemistry.We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together.This is where our true strength lies.In you.In your future colleagues and in all your differences.And of course, in your ideas to improve lives while preserving our planet's beauty for the...
-
Benefits Operations Analyst
Há 3 horas
Curitiba, Brasil Solvay Tempo inteiroSolvay is all about chemistry.We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together.This is where our true strength lies.In you.In your future colleagues and in all your differences.And of course, in your ideas to improve lives while preserving our planet's beauty for the...
-
Accounting Business Analyst
Há 4 dias
Curitiba, Brasil FullStack Tempo inteiroAccounting Business Analyst - AI Expertise - Remote - Latin America Join our talent network and connect with U.S. clients for flexible, project-based development work as an Accounting Business Analyst with AI Expertise. About FullStack FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and...
-
RevOps Analyst
4 semanas atrás
Curitiba, Brasil RevBlack Tempo inteiroJob Title:RevOps Analyst Location:Hybrid (3 days in-office – Curitiba, 2 days remote) Employment Type:Full-TimeMission: Why we exist, What we do and Why we need youRevBlack exists to revolutionize revenue operations, turning CRM systems into engines of growth and efficiency. We specialize in optimizing Marketing Ops, Sales Ops, and RevOps using tools like...
