Business Process Manager

6 meses atrás


São Paulo, Brasil DOW BRASIL IND E COM DE PRODUTOS QUIMICOS LTDA. Tempo inteiro

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting and challenging opportunity for a Business Process Manager, based in São Paulo (Brazil)

About you and this role - What you would do in this role

You will own the analysis, design, implementation and optimization of digital business processes delivering advanced business capabilities (in a designated function). Works hand-in-hand with function and business experts to match function and business operating models and processes with IT enabled digital business processes. Orchestrates functional and technical analysis and design of the processes – with emphasis on simplification, automation, efficiency, reliability. Oversees the development, optimization, implementation and adoption of enabling IT solutions integrated with our corporate ERP landscape and identifies opportunities for innovating with digital capabilities aiming to accelerate Dow’s digital transformation.

In this role, you will require in-depth conceptual and working knowledge of your discipline or functional area. You will need to understand your discipline's best practices and how they relate to others. You may need to lead small projects with manageable risks and resource requirements as well as serve as a resource for less experienced colleagues. You should also be able to explain difficult or sensitive information and work to build consensus with others.

It is your responsibility to analyze and resolve complex problems, examine information from multiple sources, and use judgement to evaluate established and new solutions. Your performance impacts a range of customer, operational, project, or service activities within your own team and other related teams and requires that you work within established guidelines and policies.

Responsibilities:

Process Mapping – Explores, analyzes, maps business processes; Identifies and models critical process activities

Analysis – Details critical process activities, identifies bottleneck and sub-optimal path; Models process flow (example: supplier invoicing issues)

Performance - Defines controls, measures and KPIs for process performance and reliability

Optimization - Identifies, tests, and validates option for continuous improvement as well as step changes

IT Enablement / Digitalization – participates on projects to help design process-based requirements, functional design, and technical design for business process enabling solutions, and drives the full solution lifecycle for ERP functional design/configuration, workflow and dataflow integration (end-to-end approach), automation (RPA), and testing and implementation (example: Contract Labor Strategy Program Team)

End-to-End Integration – coordinates with other Business Process Managers for end-to-end process optimization and integration (example: coordinating I/S Staffing Roster process changes with Contract Labor Strategy Program implementation)

Support – Provides process and functional support regarding financial reports, purchase orders, invoices and accruals

Business Value – Contributes to translating process performance (effectiveness, efficiency) into business performance (productivity, reliability, growth) measured through value realization

Process Expertise – supports and fosters a community of Business Process experts and acts as a thought leader in a specific domain


Qualifications:

Bachelor's degree in finance, accounting, general business or IT discipline preferred

8 years of relevant experience

Strong SAP Knowledge

Previous experience with Process Mapping and Process Expertise

Fluent in English in verbal and written communications

Your skills, knowledge, and abilities include:

Leadership

Communication

Taking Initiative

Interpersonal Effectiveness

Project Management

Time Sensitive

To apply:

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Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.  Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.  Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.  Global Paid Time Off (PTO) policies:Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). ​Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting .

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.



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