
Senior Director, Business Value Services
3 semanas atrás
Support long term employee success with a focus on coaching, development, and building a high performance team, including hiring and retaining talent. Customer Success:
Support enterprise accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes Sales Partnership:
Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity size Orchestration :
Facilitate internal and external workshops to discover customers'current andfuture business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics) Deal Negotiation:
Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and execute negotiation strategies Thought Leadership:
Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle Process Improvement :
Manage and/or sponsor initiatives across BVS teams to strengthen the execution and capabilities of our organization. Organizational Impact:
Execute Salesforce cross-functional programs to improve our customers' experience and enable our customers' success. What we are looking for Experience leading, coaching and developing people Demonstration of change management and process improvement capabilities 10+ years of professional experience, ideally in consultative and strategic customer-facing roles Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state Strong analytical and problem solving skills, including the ability to derive actionable insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections Experience with quantitative analysis and financial modeling Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teamsand other key partners A candid communicator with the ability to have courageous conversations Experience in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals preferred MBA preferred Familiarity with technology and/or enterprise software preferred We are an equal opportunity employer and greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights:
workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. About Us We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. #J-18808-Ljbffr
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Director, Business Value Services
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São Paulo, São Paulo, Brasil Zendesk Tempo inteiro***Zendesk is searching for a Director of Business Value Services with a focus on LATAM. This member will be a key contributor to adjacent senior management teams and will be instrumental in scaling our business growth.****With Zendesk's rapid growth as a leader in CX, this role will work with our Field Sales teams on the most strategic accounts in LATAM....
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Senior Director, Business Value Services
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