Account Strategist, MMS Commerce, Google Customer Solutions

Há 2 dias

São Paulo, Brasil Google Inc. Tempo inteiro
Account Strategist, MMS Commerce, Google Customer Solutions (English, Portuguese)

Please submit your resume in English - we can only consider applications submitted in this language.

Minimum Qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in English and Portuguese fluently to engage with local stakeholders.
Preferred Qualifications:
  • Experience in advertising sales, media account management, successful client engagement, and consistent business growth.
  • Experience with structuring storylines for presentations that start with insights and then used to develop materials.
  • Experience in providing guidance to advertisers to optimize the advertising investments.
  • Ability to leverage your business acumen to strategically assess and help solve client needs.
  • Demonstrated ability to work and achieve goals.
  • Ability to communicate with various executive and non-executive levels, including executive marketing leaders.
About the Job:

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members represent Google, helping entrepreneurs both individually and broadly build their online presence and grow the businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans for all types of businesses.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities:
  • Manage a portfolio of GCS medium and large businesses in Brazil by thoroughly understanding growth drivers, identifying opportunity for growth, managing risks and creating multi-quarter plans for achievement.
  • Collaborate within the Sales team, aligning workflow among team members to execute on plan and ensure accountability to meet or exceed business and productivity goals while prioritizing and delivering outstanding customer experience.
  • Communicate with customers proactively via phone, email and in person. Share and collaborate with Specialists and Product team members on new feature development.
  • Identify key client stakeholders, including C-level and business owners, and consult with customers proactively to support annual digital marketing discussions and budgets.
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