Customer Service Representative
Há 3 dias
Job Description As a key member of our team, the Customer Support Specialist plays a pivotal role in fostering strong relationships with customers. Serving as the primary point of contact for technical topics, they work closely with multiple accounts to ensure customer needs are met through effective ticket management, release testing, and enhancement estimation. This individual will collaborate seamlessly with the Customer Experience Manager, other Account Managers, and internal teams to resolve customer issues promptly and drive satisfaction. Key responsibilities include maintaining regular communication, developing product knowledge, and understanding customer business processes. In addition, they will oversee ticket management, coordinate release testing, and estimate enhancements process upon customer request. They will identify and resolve customer and product-related issues while serving as a problem-solving resource for customers and coordinating solutions with other departments. The Customer Support Specialist works closely with other Account Managers to share knowledge, insights, and best practices, collaborating on cross-functional customer projects and initiatives. They ensure proper timecard management for customer-related activities, accurate billing, and project purposes. Required Skills and Qualifications: Product knowledge Customer relationship management
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Customer Service Representative
2 semanas atrás
Sao Paulo, Brasil Bitmart Tempo inteiroWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
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Customer Service Representative
1 semana atrás
São Paulo, Brasil WorkBetterNow Tempo inteiroOverview Join to apply for the Customer Service Representative role at WorkBetterNow WorkBetterNow provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and...
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Representative - Customer Service
4 semanas atrás
São Paulo, Brasil WESCO Distribution Tempo inteiroOverview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and...
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Customer Service Representative
2 semanas atrás
São Paulo, Brasil WorkBetterNow Tempo inteiroJoin to apply for the Customer Service Representative role at WorkBetterNow WorkBetterNow provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports...
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Customer Experience Representative
1 dia atrás
São Paulo, Brasil beBeeCustomerService Tempo inteiroJob Title: Customer Experience Representative About the Role: The Customer Experience Representative will provide top-notch customer support, resolve issues and complaints, manage customer accounts, and ensure a positive customer experience across all communication channels. Main Responsibilities: Respond to customer inquiries via phone, email, chat, and...
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Customer Service Representative
1 semana atrás
São Paulo, Brasil ASSA ABLOY Tempo inteiro**An Amazing Career Opportunity for a Customer Service Representative!!** **Location**:Sao Paulo, Brazil **Job ID**:39663 HID Global is seeking a new team member to join our growing Global Customer Service team. If you like to work within a fast-paced environment, ensuring that customers get the support they need, through all phases of their ordering...
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Associate Representative
3 semanas atrás
São Paulo, Brasil Wesco Tempo inteiroAssociate Representative - Customer Service Join to apply for the Associate Representative - Customer Service role at Wesco 1 day ago – be among the first 25 applicants. Job Description As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e‑mail, and/or walk‑ins to provide inquiry or problem...
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Customer Service Representative
1 semana atrás
Sao Paulo, Brasil Danfoss Tempo inteiroRequisition ID: 32583- Job Location(s): Guaratingueta, BRDanfoss is looking for an enthusiastic Representative Customer Service. If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so. The ideal profile will be responsible for answering routine questions and issues about products or services from...
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Customer Service Representative
2 semanas atrás
Sao Paulo, Brasil Decision Group Tempo inteiro**Código**: - 9553 **Título da vaga**: - Customer Service Representative (13155535) **Local**: - São Paulo, SP **Região** - Sul **Nível Profissional**: - Analista **Nível Acadêmico**: - Ensino Superior Completo **Áreas de Atuação Profissional**: - TI - Projetos**Descrição**: - Provide functional and/or technical support for...
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Associate Representative
3 semanas atrás
São Paulo, Brasil WESCO Distribution Tempo inteiroAs an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or...
