Customer Support Engineer
Há 2 dias
Join to apply for the Customer Support Engineer role at CloudWalk, Inc. Get AI-powered advice on this job and more exclusive features. About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. The Role: You're the frontline hero, the voice of InfinitePay. In our high-octane world, you'll tackle customer issues head-on, from simple guidance to complex technical challenges. Your mission: Deliver exceptional service, solve problems end-to-end, and turn challenges into victories. What You'll Be Doing: Engage with customers through chats, emails, and calls, providing stellar support and solutions. Dive deep into inquiries and technical troubles, diagnosing and resolving customer issues. Provide alternative solutions to retain and delight customers and clients. Conduct follow-ups and manage callbacks, ensuring customer satisfaction at every turn. What You'll Need to Succeed: Exceptional communication skills, adept in various interactions. A keen desire to create outstanding customer experiences. Analytical prowess and logical problem-solving skills. A sense of ownership, treating each situation responsibly and diligently. Meticulous attention to detail, with a continuous learning mindset. Fluency in Portuguese. Upper intermediate English skills for internal communication within our diverse, multinational team. Fundamental understanding of prompt engineering, with the ability to effectively interact with AI technologies. Basic knowledge of SQL. Nice To Have: Familiarity with programming languages, especially Ruby or Python. Passion for technology, particularly tools like ChatGPT, and their potential to transform customer experiences. What We Offer: Opportunities to grow and learn in a supportive, dynamic environment. A fully remote, diverse team where autonomy, collaboration, and innovation thrive. Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together. By applying, your data will be processed according to CloudWalk's Privacy Policy, available in Portuguese and English. Seniority levelNot Applicable Employment typeFull-time Job functionInformation Technology Referrals increase your chances of interviewing at CloudWalk, Inc. by 2x #J-18808-Ljbffr
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Customer Support Engineer
Há 4 dias
São Paulo, Brasil CloudWalk, Inc. Tempo inteiroJoin to apply for the Customer Support Engineer role at CloudWalk, Inc. Get AI-powered advice on this job and more exclusive features. About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now...
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Jr. Customer Support Engineer
4 semanas atrás
São Luís, Brasil PolicyFly Tempo inteiroJoin to apply for the Jr. Customer Support Engineer role at PolicyFly. This range is provided by PolicyFly. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $40,000.00/yr - $60,000.00/yr About Us PolicyFly is modernizing the way specialty insurance works. Our platform simplifies complex,...
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Support Engineer
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São Paulo, Brasil Grid Dynamics Tempo inteiroJoin to apply for the Support Engineer role at Grid Dynamics Join to apply for the Support Engineer role at Grid Dynamics Get AI-powered advice on this job and more exclusive features. We are looking for a Support Engineer to work in a big software development company, and help them with their products. If you are interested in the world of IT, and learning...
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Technical Support Engineer
Há 5 dias
São Paulo, Brasil SAS Tempo inteiroTechnical Support Engineer Job Locations BR-São Paulo | MX-Mexico City Requisition ID Job Category Technical Support Travel Requirements None Technical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, Brazil We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into...
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Enterprise Support Engineer
Há 2 horas
São Paulo, Brasil HotMic Tempo inteiroAbout HotMicHotMic builds AI-powered video creation workflows that help creators and media teams produce high-quality content faster and more efficiently. We operate our own platform and also work closely with large enterprise customers to deliver custom, high-impact solutions.Role OverviewWe are hiring a Senior Enterprise Support Engineer to work directly...
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Enterprise Support Engineer
1 hora atrás
São Paulo, Brasil HotMic Tempo inteiroAbout HotMic HotMic builds AI-powered video creation workflows that help creators and media teams produce high-quality content faster and more efficiently. We operate our own platform and also work closely with large enterprise customers to deliver custom, high-impact solutions. Role Overview We are hiring a Senior Enterprise Support Engineer to work...
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Technical Support Engineer Compliance
2 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer Compliance Microsoft invites qualified candidates to apply for the Technical Support Engineer Compliance role within the Customer Service & Support team. The Customer Experience and Success (CE&S) organization empowers customers to accelerate business value through differentiated experiences across Microsoft’s portfolio. The...
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Customer Support Engineer
1 semana atrás
São Paulo, São Paulo, Brasil CloudWalk Tempo inteiro R$80.000 - R$120.000 por anoAbout CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. The Role: You're the frontline hero, the voice of InfinitePay. In our...
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Technical Support Engineer
4 semanas atrás
São Paulo, Brasil Simetrik Tempo inteiroJoin to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an...
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Customer Support Engineer
2 semanas atrás
São Paulo, Brasil CloudWalk, Inc. Tempo inteiroJoin to apply for the Customer Support Engineer - PWD/PCD role at CloudWalk, Inc. About CloudWalk We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we’re now expanding our neural network – literally and...
