Sales Manager

Sales Manager
- Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
We are looking for a **Sales Manager.** This position will report to the **General Manager, Sales**and the**location is **Rio de Janeiro, Brazil.**
**Your main responsibilities are**:
- Manage the lifecycle sales activities and customer relationships to reach sales targets and customer satisfaction on a consultative sales base.
- Execute and manage complex end-to-end sales processes for assigned customers, from prospecting to closing deals, ensuring customer satisfaction and business profitability.
- Engage with customers, developing long-term relationships.
- Understand customer needs and utilize in-depth knowledge of products and market trends to deliver tailored sales solutions.
- Identify opportunities for sales growth within assigned customers.
- Develop and implement sales plans and tactics to reach nominated targets and develop new business.
- Identify, research, and contact prospective customers and builds positive relationships that will generate future sales and repeat business.
- Analyze market trends and customer data to identify sales opportunities and recommend strategies for market penetration. Utilizes advanced analytics to monitor sales performance and identify areas for improvement, driving continuous enhancement of sales processes.
- Collaborates with cross-functional teams to align sales activities with overall business operations and objectives.
- Execute sales initiatives and projects, contributing to implementation of sales plans and tactics.
- Collect and communicate market intelligence and competitor information.
- Create, maintain, and manage all customer visit reports and opportunities in CRM.
- Maintain accurate customer records among assigned customer accounts.
- Ensure that customer inquiry, orders, and complaints are responded to in a prompt and satisfactory manner.
**You will shine in this role when you have**:
- Extensive and strong experience in sales and customer relationship management for marine industry
- Bsc/Msc Engineering/Machinery or Business Administration are preferred
- Excellent commercial and negotiation capabilities
- Experience in successfully working with various stakeholders to deliver on customer expectation in international company
- Fluent in Portuguese and English, proficient Spanish that can be used as working language
- Knowledge of Salesforce or any kind of CRM process/system
**In this role, your success will be measured by**:
- Order Intake
- Customer satisfaction
- Develop at all levels strong relationship with customers
- Internal collaboration and communication
- Strategic thinking to create and develop more business opportunities
- CRM data quality
- Implementation of corporate strategic initiatives
- Understand the value of collaboration and benefits it brings.
- Have high integrity, listen with good intention, appreciate feedback and support people to grow.
- Create clarity on direction and inspire people to act towards the future goals.
- Enjoy creating clear business value with a goal-oriented mind-set.
- Drive results with excellent planning and remove obstacles for success.
- Feel accountable for business impact and act to adjust when performance is not as expected.
- Develop with high passion and drive - while making sure that it is fun doing business.
- Excellent knowledge on Energy Transition and Decarbonisation in the Marine Industry.
- At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

---