Empregos atuais relacionados a Analista de Customer Experience - Curitiba - Bnyou

  • Customer Experience Strategist

    3 semanas atrás

    Curitiba, Paraná, Brasil Volvo Trucks Tempo inteiro

    Job Description:At Volvo Trucks, we're seeking a skilled Customer Experience Specialist to join our team. As a key member of our organization, you'll play a crucial role in promoting a customer-centric culture and driving business growth through exceptional customer experiences.Key Responsibilities:Develop and implement customer journey maps to inform...

  • Operations Representative, Customer Experience

    2 semanas atrás

    Curitiba, Brasil Hanwha Vision LATAM Tempo inteiro

    About the Company:Hanwha Vision has been leading the global video surveillance industry with world-class optical design, image processing, and cybersecurity technologies for more than 30 years. As it broadens its business to become a global vision solution provider, Hanwha Vision aims to deliver more valuable and meaningful insights to customers by...

  • Analista de customer experience

    Há 18 horas

    CURITIBA, Brasil Leads2b Tempo inteiro

    O que esperamos de você: Hard skills: Experiência prévia em Customer Success, Suporte ao Cliente ou áreas relacionadas. Habilidades de comunicação e relacionamento interpessoal para interagir com clientes e equipes internas. Capacidade de resolução de problemas e orientação para resultados. Perfil analítico para monitorar e atuar sobre métricas...

  • Customer Experience Expert

    5 meses atrás

    Curitiba, Brasil Worldline Tempo inteiro

    Customer experience expert This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in...

  • Customer Experience Specialist

    3 semanas atrás

    Curitiba, Paraná, Brasil Worldline Tempo inteiro

    Customer Experience SpecialistThis is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in...

  • Customer Experience

    Há 1 mês

    Curitiba, Brasil Zubale Tempo inteiro

    We are looking for a Customer Experience (CX) Intelligence Intern to support our conversational commerce clients by leveraging data to deliver insightful and accurate information. As an intern, you will assist in driving client retention by conducting performance analysis, tracking key metrics, and generating user insights that help optimize client...

  • Customer Experience Manager

    1 dia atrás

    Curitiba, Paraná, Brasil Regus Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced individual to join our team as a Community Associate. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our members.Job SummaryThe successful candidate will have excellent communication and interpersonal skills, with the...

  • Analista de Customer Experience

    Há 23 horas

    Curitiba, Brasil Leads2b Tempo inteiro

    A Leads2b é uma empresa de tecnologia SaaS B2B e a primeira ferramenta de Go-to-Market do Brasil, uma estratégia que visa auxiliar as empresas a atingirem o sucesso de seu negócio com inteligência de marketing e vendas utilizando ferramentas eficazes que impulsionam a estratégia de negócio, o planejamento tático e a execução operacional para todos...

  • Assistente de Customer Experience

    6 meses atrás

    Curitiba, Brasil Group Trucks Operations Tempo inteiro

    Assistente de Customer Experience **Location**:Curitiba, BR, 81260-900**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams,...

  • Customer Experience Project Leader

    Há 5 horas

    Curitiba, Brasil Docplanner Tempo inteiro

    **Company Description** Welcome to the good side of tech** You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided...

  • Customer Service Director

    5 meses atrás

    Curitiba, Brasil Blaze Tempo inteiro

    **We are Blaze, the fastest growing casino in LATAM.** We are seeking a passionate and experienced Customer Service Director to join our team. As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction. You will collaborate...

  • Customer Marketing Strategist

    3 semanas atrás

    Curitiba, Paraná, Brasil Docplanner Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Marketing Strategist to lead our customer marketing efforts in Brazil and Chile. The ideal candidate will have a proven track record of developing and executing successful customer marketing strategies that drive revenue growth and customer adoption.Key ResponsibilitiesDevelop and execute customer marketing...

  • Customer Experience

    Há 1 mês

    Curitiba, Brasil Via Humana Gestão de Pessoas Tempo inteiro

    Nível: AnalistaCursos de: (Administração Organizacional/ Administração Financeira / Comunicação / Ética e Cidadania / Prevenção e Saúde / Inclusão Digital (Pacote Office) / Sociologia Empresarial / Direito Empresa/Recursos Humano).Escolaridade: Graduação - CompletoTipo de contrato: CLTJornada de trabalho: Segunda a Sexta das 08h30 as...

  • Pessoas Estagiária Customer Experience

    6 meses atrás

    Curitiba, Brasil Clima Tempo inteiro

    **Somos a Clima.** Acreditamos no poder transformador da cultura dentro das empresas e na vida das pessoas. Materializamos isso em ações originais e envolventes aos nossos clientes. Com ideias e dados, transformamos empresas em lugares de crescimento, onde cada indivíduo se sente acolhido, valorizado e parte de algo maior. Somos #CultureMakers. A Clima...

  • Customer Support Representative

    2 semanas atrás

    Curitiba, Paraná, Brasil Sorriso De Curitiba Tempo inteiro

    Customer Support Representative Job Description:We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at {company}.The Customer Support Representative will be responsible for providing top-notch support to our customers via phone, email, and chat. This includes responding to customer inquiries, resolving...

  • Customer Sales Representative

    Há 1 mês

    Curitiba, Paraná, Brasil Essence Medical Clinic Tempo inteiro

    Customer Sales Specialist Job DescriptionWe are seeking a highly skilled Customer Sales Specialist to join our team at Essence Medical Clinic. As a key member of our sales team, you will be responsible for handling customer inquiries, providing exceptional customer service, and driving sales growth.Key Responsibilities:Handle customer inquiries and provide...

  • Customer Marketing Coordinator

    4 semanas atrás

    Curitiba, Paraná, Brasil MioDottore Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Marketing Coordinator to join our team at MioDottore. As a key member of our marketing team, you will be responsible for leading the execution of customer marketing strategies focused on customer expansion, upsell, and cross-sell initiatives to increase revenue in individual and SMB segments.Key...

  • Customer Support Manager

    4 semanas atrás

    Curitiba, Paraná, Brasil Doctoralia Brasil Tempo inteiro

    Job Title: Customer Support ManagerJoin Doctoralia Brasil, a leading healthcare platform, as a Customer Support Manager. In this role, you will lead and develop the customer service team, ensuring operational excellence and strategic alignment with other departments.Responsibilities:Lead and manage the Customer Care team, providing guidance, training, and...

  • Customer Support Manager

    4 semanas atrás

    Curitiba, Paraná, Brasil jameda GmbH Tempo inteiro

    Join Our Team as a Customer Support ManagerWe are seeking a highly skilled and experienced Customer Support Manager to lead our customer service team. As a key member of our organization, you will be responsible for ensuring operational excellence and strategic alignment with other departments.Key Responsibilities:Lead and manage the customer service team,...

  • Customer Service Team Lead

    4 semanas atrás

    Curitiba, Paraná, Brasil Docplanner Tempo inteiro

    Customer Care Manager Job DescriptionJoin Docplanner Group, a leading healthcare platform, as a Customer Care Manager and lead the customer service team to deliver exceptional experiences. As a key member of our team, you will be responsible for driving operational excellence, strategic alignment, and continuous improvement.Key Responsibilities:Lead and...

Analista de Customer Experience

2 meses atrás

Curitiba, Brasil Bnyou Tempo inteiro

Levar beleza e bem-estar aos clientes é consequência da autonomia e liberdade que proporcionamos aos profissionais parceiros. Buscamos transformar a vida do maior número de profissionais possíveis, levando conforto e conveniência em todos os encontros que promovemos. Vaga: Analista de Customer Experience Sua missão: Identificar oportunidades de melhoria na experiência do nosso cliente; Monitorar e avaliar os processos de CX; Realizar entrevistas com nossos clientes e gerar relatórios a partir de todos os dados coletados; Criar planos de ação que visam melhorar a experiência dos clientes; Mapear e criar indicadores e relatórios para tomadas de decisões assertivas; Estar perto junto do time de CS, MKT, UX, UI, Tecnologia para criar a melhor jornada para nossos clientes; Acompanhar os indicadores da jornada do cliente (CSat, NPS, CES, outros); Disseminar a cultura de Customer Centric dentro da empresa; Acompanhar clientes e desenvolver estratégias para clientes: novos, recorrentes, churns, reativos e inativos; Aumentar nossa taxa de conversão; Mapear a jornada de cada serviço e perfil de clientes. Acompanhar e propor melhorias na jornada do cliente; Definir e disseminar boas práticas para ações de encantamento com nossos clientes internos e externos; Trabalhar com amor e alegria


Formação Acadêmica:

Não informado


Salário:

A combinar


Cargo:

Analista de customer


Empresa:

Bnyou


Atua com desenvolvimento e licenciamento de programas de computador customizáveis.


Ramo:

Informática/ Tecnologia


(BI)