
Strategic Client Manager
3 semanas atrás
Strategic Account Management is a key role in driving business growth and customer satisfaction. The ideal candidate will possess exceptional communication skills, be able to build strong relationships with decision-makers, and have a solid background in consultative sales and business development.
About the Role:
You will be responsible for managing a portfolio of strategic clients, ensuring account health through performance indicators, leading business review meetings, and managing pricing strategies, profitability, and payment flows aligned with company goals.
Key Responsibilities:
- Monitor account health and maintain strong relationships with decision-makers.
- Lead strategic business reviews and present performance insights.
- Manage pricing strategies, profitability, and payment flows aligned with company goals.
- Coordinate customer training and capability-building sessions.
- Identify risks, opportunities, and synergies in collaborative projects.
- Present solutions focused on sustainability, operational efficiency, and cost reduction.
- Ensure contractual compliance and account profitability.
- Collaborate with internal teams to deliver outstanding customer experiences.
- Support asset management teams in inventory planning and loss recovery.
- Exceed revenue and pallet volume targets.
Qualifications:
- Bachelor's degree completed.
Required Skills:
- Minimum 5 years of experience in B2B sales or related areas, with a strong focus on results and execution.
- Solid background in consultative sales and business development, especially with large and strategic accounts.
- Proven success in growing strategic accounts.
- Familiarity with Salesforce or similar CRM tools.
- Excellent communication, analytical skills, and ability to build long-term partnerships.
Preferred Skills:
- Experience leading complex commercial negotiations.
- Ability to navigate customer organizations effectively.
- Strong results orientation.
- Skilled in leading structured projects with clear metrics and timelines.
- Advanced data and technology management capabilities.
- Advanced English proficiency.
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