Field Application Specialist- Hybrid

1 semana atrás

São Bernardo do Campo, São Paulo, Brasil Sartorius Tempo inteiro
**Grow with us
- Your Responsibilities & Tasks**:
- Be responsible for the assigned product line to support sales target achievement in the defined territory
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support the quality department in the quality complaint process by troubleshooting and analyzing customers' processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Provide basic product training to internal sales and dealers, and run external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
- ** Collaborate with the Sales Team**: Work closely with the sales team to align strategies, support sales initiatives, and drive business growth. Foster strong communication and teamwork to achieve shared goals.
**What will convince us
- Qualification & Skills**:
- Academic degree in biological engineering, biotechnology or other life sciences related fields. PHD is highly desirable.
- A minimum of 2 years of experience in a similar position is desirable.
- Bilingual proficiency in English and Portuguese is required. Fluency in Spanish is highly desirable and will be considered an asset.
- Proven experience in Fluorescence microscopy, HPLC and ELISA. SPR and Flow Cytometry are desirable.
- Proven experience in a similar position and industry is advantageous.
- Familiar with laboratory processes and equipment.
- Experience in Cell Culture and Molecules characterization is required.
- Strong learning ability, and expert knowledge base in this area.
- Ability to effectively interface with product / project / division management.
- Excellent communication and presentation skills.
- Strong customer orientation.
- Proven software skills, e.g. Microsoft Office.
- Willing to travel domestically and internationally, with availability for travel at least once a week each month.
**What we offer**:
Working Conditions: CLT for an indefinite period.
Working Hours: Monday to Friday from 8 am to 5 pm with a 1-hour break.
Current Benefits: Health Insurance, family plan, SESC, Life Insurance, Meal/Food Voucher, Access to Gym pass/Well hub, Transportation Voucher, Dental Care (optional).

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