Onboarding Success Support

1 semana atrás

Brasil BairesDev Tempo inteiro
Who we are
BairesDev is proud to be one of the fastest-growing companies in Latin America. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies.
With more than 3500 employees in 27 countries and world-class clients from start-ups to internationally renewed clients, we are only as strong as the multicultural teams at the heart of our business. We run on talent
Onboarding Success Analyst at BairesDev
We are looking for a Supporter for our Onboarding Success team, who will intermediate the relationship among the Onboarding Success team, New Joiners, and current employees at BairesDev. We are the people behind the scenes of every function, making sure that everyone is doing a job they love and has what they need to do so.
To be part of our welcome and training processes, you need to be organized, detail-oriented, proactive, willing to help, multitasking, and capable of communicating with individuals at all functions and from various backgrounds. We are the first impression of BairesDev.
Here, people are at the core of our business. So, we want to make sure that company values are thoroughly understood and reflected in those new journeys.
As an Onboarding Success Supporter, you will be responsible for:
- Submitting information to the Continuous Improvement team for internal audits.
- GIFs & Videos. Creation and updating of audiovisual material of processes of different areas of Talent Acquisition teams.
- Preparing internal documentation of New Joiners so the Onboarding Success Analyst can focus on delivering the training properly.
- Providing any support that is required in updating processes in Confluence spaces for Training (Grids, Draw.io diagrams, live-shadowing, exercises, etc.)
- Being aware of the information we have in our Confluence space and proposing improvements.
- Providing support on the internal training we deliver.
- Must have solid Excel knowledge and have a mind for data.
Essential Requirements
- Organization & Planning (sense of ownership)
- Passion about Customer Service (a passion for service goes hand-in-hand with friendliness and a personable attitude.)
- Resource Optimization
- Proactive
- Multitasking skills
- High adaptability to changes.
- Excellent English and Spanish communication skills (Written and oral)
Desirable Requirements
- Group Training & Education
- Multichannel Presentations
- Resource Optimization
- Scheduling & Time Management
How we do your work (and your life) easier:
- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours - make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading
multinational.
- Excellent compensation and benefits.
- The job possibilities are endless.Here you can grow at the speed of your learning curve.

  • Onboarding Customer Support

    Há 4 dias

    Brasil Chronos Consulting Tempo inteiro

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users.RequirementsAt least 2...

  • Onboarding Support Specialist

    Há 6 dias

    Brasil beBeeOnboarding Tempo inteiro US$90.000 - US$120.000

    The Role of Onboarding Support Analyst is a key position in ensuring new hires experience a seamless and compliant onboarding journey. This involves providing deep functional technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components.Our ideal candidate will be...

  • Support Onboarding Specialist

    Há 6 dias

    Brasil beBeeExpert Tempo inteiro R$180.000 - R$220.000

    Onboarding ExpertYou will play a pivotal role in ensuring seamless onboarding processes for new hires.This involves expertly managing system tickets, serving as a liaison between departments, and providing technical expertise in process areas.Provide deep functional technical expertise in process areas, including knowledge of integration points across...

  • Success Factors Support Analyst

    Há 6 dias

    Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support Analyst - Remote Location: Brazil Type: 12+ Contract Rate: DOE Job Description: Indefinite-term support and improvement project. Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible. Base técnica -The Support...

  • Success Factors Support Analyst

    Há 4 dias

    Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support Analyst - Remote Location: Brazil Type: 12+ Contract Rate: DOE Job Description: Indefinite-term support and improvement project. Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible. Base técnica -The Support...

  • Support Client Growth Specialist

    Há 4 dias

    Brasil beBeeSuccess Tempo inteiro US$50.000 - US$80.000

    Customer Success ProfessionalWe are seeking a Customer Success Professional to foster strong relationships with our clients, understand their goals, and enable them to maximize their return on investment (ROI) from our software.About the RoleOnboarding & Implementation: Guide customers through onboarding and configuration for a smooth start.Relationship...

  • Customer Success Representative

    Há 6 dias

    Brasil Actum Lab North America Inc. Tempo inteiro

    Floori is looking for a customer-oriented, empathetic, and driven individual to join our team as a Customer Success Representative. In this crucial role, you'll act as the key point of contact for our customers, fostering strong relationships, understanding customer goals, and enabling them to maximize their return on investment (ROI) from our software.**Who...

  • Enterprise Onboarding Expert

    1 semana atrás

    Brasil beBeeImplementation Tempo inteiro US$60.000 - US$90.000

    Implementation Success AnalystWe are seeking a highly skilled Implementation Success Analyst to join our team.The ideal candidate will have experience managing B2B onboarding and implementing HR, ERP, or SaaS solutions for enterprise clients.This role requires strong organizational skills, excellent communication abilities, and the ability to work...

  • Technical Support Specialist

    Há 6 dias

    Brasil beBeeSupport Tempo inteiro R$140.000 - R$180.000

    Job Title: Success Factors Support AnalystWe are seeking a highly skilled professional to provide technical support and maintenance for our SAP SuccessFactors Onboarding module.Main Responsibilities:Providing deep functional technical expertise in the given process area and demonstrated knowledge of key integration points across different modules and...

  • Client Onboarding Expert

    Há 6 dias

    Brasil beBeeConsultant Tempo inteiro US$40.000 - US$60.000

    Experience Consultant PositionWe are seeking a seasoned consultant to ensure a seamless experience for our clients during their onboarding journey.This role involves working closely with our products and services to educate clients on how to effectively utilize them.Key Responsibilities:Conduct workshops, webinars, and 1-1 training sessions to educate...