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Learning Delivery Portfolio Manager

3 meses atrás

São Paulo, São Paulo, Brasil Ibm Tempo inteiro
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible.

Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As the Learning Portfolio Delivery Manager for Guided Learning Experiences, you will be at the forefront of delivering high-quality, large-scale Guided Learning Experiences within the IBM SkillsBuild program in IBM Corporate Social Responsibility.

Your role is critical in ensuring these experiences not only meet the current educational strategy but also exceed them by innovating and adapting to future learning landscapes.

IBM SkillsBuild is on a mission to engage 30 million learners on the platform by 2030. We know that Guided Learning Experiences fuel engagement and impact our learners' success.
Your responsibilities will include, but not be limited to:

Strategy Development:

  • Formulate and execute strategies for large-scale Guided Learning Experiences (GLEs), ensuring they align with broader organizational goals and industry standards.
  • Lead the strategic development and refinement of learning pathways, including PBLs (Project-Based Learning) capstone projects, webinars and other guided experiences that engage SkillsBuild learners.
  • Work with the team's Data Analytics/Service Designer to capture and analyse data to support the continuous improvement of GLEs

Implementation Managers Enablement:

  • Lead the team of global implementation managers to implement and enhance the use of our Guided Learning Experiences within the geos.
  • Work with the Global Delivery Project Management and Quality Lead to track and enhance the opportunities delivered by the geos.
  • Work with the Data Analytics/Service Designer to enable the messaging to the geos, improving the way we are enabling the IM's to support their geos

Vendor Management:

  • Oversee vendor relationships and strategies, encompassing demand planning, contract management, and delivery oversight.
  • Ensure that selected vendors are strategically aligned with the program's needs and quality benchmarks.
  • Work innovatively with vendors to create new GLEs focusing on effective ROI and positive impact to the geos

Team Leadership:

  • Act as a team leader, fostering a collaborative environment that encourages innovation and collective problem-solving.
  • Provide mentorship and guidance to the Implementation Managers, promoting personal development and professional growth

Quality Assurance:

  • Ensure we deliver high-quality work consistently by regularly reviewing and gathering feedback.
  • Conduct detailed validation of materials, from inception through execution, ensuring consistency and excellence

Cross-Functional Collaboration:

  • Liaise with multiple departments to coordinate and align on program delivery, content creation, and service design.
  • Work in tandem with operations, finance, and legal teams to manage budgets, SOWs (Statements of Work), POs (Purchase Orders), and contracts efficiently.
Required Technical and Professional Expertise

  • Fluent in English
  • . This is a Hybrid role, attendance to the office will be required only 3 times peer week
  • Solid experience in managing educational program delivery and team leadership.
  • Strong strategic thinking skills with the ability to develop and implement large-scale experiential learning strategies.
  • Experience in vendor management, including strategy, demand planning, and delivery.
  • Demonstrated experience in ensuring quality and delivery assurance in educational programs, through data-driven analysis and tracking management system.
  • Budget management skills, including experience with SOWs, POs, and contract management.
  • Excellent collaboration skills, capable of working across different functions
and teams within an organization.

  • Exceptional organizational and coordination abilities.
  • Excellent problem-solving skills and adaptive mindset with the ability to work in complex and changing environments.
  • Strong interpersonal skills with an emphasis on mentorship and teamwork.
  • Add CV in English version
Preferred Technical and Professional Expertise

  • Exceptional organizational and coordination abilities.
  • Excellent problem-solving skills and adaptive mindset with the ability to work in complex and changing environments.
  • Strong interpersonal skills with an emphasis on mentorship and teamwork.
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