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Key Account Manager

2 meses atrás


São Paulo Brazil, BR Sinclair Tempo inteiro

Sinclair is looking for a Key Account Manager to join our team and play a pivotal role in fostering strong client relationships. In this position, you will deeply study the market and understand the needs of your customers, allowing you to proactively offer solutions that address their challenges. Your focus will be on becoming a trusted partner for the customer, serving as their main point of support within the company, rather than simply offering a service. This role offers an exciting opportunity to collaborate with various teams, influence customer success, and ensure clients view you as a strategic ally, driving both their growth and ours.

Location: São Paulo, Brazil


About Sinclair

Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.

This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.

Our Vision

Providing aesthetic excellence globally.

Our Mission

Driving the advancement of product quality and customer satisfaction, investing in innovation and people.

Our Values

  • Act with Integrity
  • Be results driven
  • Embrace your winning spirit
  • Stay ahead of the game
  • One team, one goal


Responsibilities and Accountabilities of the role:

  • Plan policies, objectives, and goals for commercial area segments
  • Plan, supervise, and control commercial activities
  • Plan, supervise, and control market studies and segmentations, media usage, and customer profile identification
  • Manage customer registration, campaigns, promotions, sales, and deliveries
  • Gather and compile data to support decision-making
  • Participate in research initiatives
  • Monitor the sector's performance and systematize processes
  • Analyse and monitor sector indicators
  • Propose improvements based on technical data and performance results
  • Prepare reports, maps, graphs, and presentations
  • Track and analyse sales indicators
  • Participate in sales techniques training


Essential:

  • Bachelor's Degree in Commercial Management or related fields.


Desirable:

  • Advanced English
  • Advanced Spanish
  • Office package knowledge (Word, Power Point and Excel).


Job Competencies:

  • Completed degree or currently studying
  • Experience in the pharmaceutical industry
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel)
  • Strong organization and proactivity
  • Availability for events and travel


Role Competencies:

  • Autonomy, negotiation, and decision-making skills
  • Analytical, holistic, and strategic reasoning abilities
  • Teamwork and strong interpersonal skills


General Competencies:

  • Creativity
  • Leadership
  • Ability to delegate responsibilities
  • Conflict management
  • Decision-making
  • Future-oriented vision
  • Proactivity
  • Organizational skills
  • Discretion