Technical Account Manager

3 semanas atrás

Curitiba, Brasil Solas IT Recruitment Tempo inteiro

Technical Account Manager - Brazil - Please send CV in English:


As the primary technical point of contact for our customers in South America, you’ll play a pivotal role in ensuring their success with our products and services. In this role, you’ll collaborate with cross-functional teams to provide expert technical insights, address complex challenges, and offer strategic guidance that drives customer satisfaction and long-term value.



Key Responsibilities for TAM Role:


Customer Success:

  • Build and nurture strong relationships with stakeholders within customer organizations, gaining a deep understanding of their goals, challenges, and requirements.
  • Collaborate with the Customer Success Manager to align on technical solutions that help customers achieve and exceed business outcomes, executing a comprehensive success plan for each account.
  • Act proactively to address customer needs, foster trust, and build lasting partnerships.

Technical Support:

  • Deliver both pre-sales and post-sales technical assistance to customers.
  • Diagnose issues, analyze root causes, and implement effective solutions.
  • Conduct training sessions to ensure customers maximize product utilization and adhere to best practices.

Product Knowledge:

  • Develop a thorough understanding of our products and services to become a go-to expert.
  • Act as a bridge between customers and engineering teams, providing customer feedback that helps drive continuous improvement.
  • Collaborate with Product Owners and engineering teams to address customer-specific requirements and recommend enhancements.

Performance Optimization:

  • Evaluate customer environments and identify opportunities for product and performance optimization.
  • Lead deployment efforts and oversee performance enhancements to ensure successful implementations.

Sales Partnership:

  • Work closely with sales teams to identify and pursue new business and upsell opportunities.
  • Participate in customer presentations and product demos, showcasing the full value of our offerings.

Reporting and Documentation:

  • Conduct regular account reviews, including quarterly and annual sessions, to track progress and assess areas for improvement.
  • Maintain accurate records of customer interactions, feedback, and solutions provided.
  • Generate reports on product performance, usage patterns, and customer satisfaction.

Best Practices:

  • Establish and communicate best practices for product usage, guiding customers toward successful outcomes.
  • Act as a trusted advisor to customers, helping them make the most of our products to achieve their objectives.


Minimum Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • 3-5+ years experience in a Technical Account Manager or similar customer-facing technical role.
  • Strong technical foundation, including knowledge of software, cloud services, and IT infrastructure.
  • Experience in the pharmaceutical or life sciences industries is highly desirable.
  • Excellent communication, troubleshooting, and problem-solving skills.
  • Ability to work independently and collaboratively with cross-functional teams.
  • Fluency in Portuguese, Spanish, and English is required.

  • Technical Account Manager

    6 meses atrás

    Curitiba, Brasil Directa24 Tempo inteiro

    **D24** is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The biggest gaming, gambling and Forex companies trust D24 to effortlessly manage their payment expansion and drive payment conversions. We are looking for a...

  • Technical Account Manager

    6 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    Take a step forward to creating your own career path at Infobip. We encourage everyone to seek and accept new opportunities for growth and development. Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. We are currently looking for a Mandarin speaking Technical Account Manager based in Curitiba -...

  • Technical Account Manager

    7 meses atrás

    Curitiba, Brasil Infobip Tempo inteiro

    Take a step forward to creating your own career path at Infobip. We encourage everyone to seek and accept new opportunities for growth and development. Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. We are currently looking for a Mandarin speaking Technical Account Manager based in Curitiba - Brazil....

  • Senior Account Manager

    3 semanas atrás

    Curitiba, Brasil Netvagas Tempo inteiro

    Descrição:Como Senior Account Manager, você irá atuar na construção de parcerias sólidas com instituições educacionais. Será responsável por compreender as necessidades dos clientes e oferecer soluções estratégicas e personalizadas.Como Senior Account Manager, você vai:Prospectar e desenvolver relações comerciais com escolas, grupos...

  • Vaga de Account Manager

    3 semanas atrás

    Curitiba, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip's...

  • Strategic Account Manager South Region

    4 semanas atrás

    Curitiba, Paraná, Brasil Gilead Sciences Tempo inteiro

    Job Title: Strategic Account Manager South RegionJob Summary:Gilead Sciences is seeking a highly skilled Strategic Account Manager to join our team in the South Region. As a key member of our access and reimbursement team, you will be responsible for expanding treatment access for patients within strategic accounts from the private sector.Key...

  • Key Account Manager

    3 semanas atrás

    Curitiba, Paraná, Brasil Jc People Tempo inteiro

    Join the team and take on a challenging role as a Key Account Manager.As a Key Account Manager, you will be responsible for managing key customer accounts and developing strategies to increase sales and revenue.**Key Responsibilities:*** Develop and implement sales strategies to increase revenue* Manage and maintain relationships with key customers* Identify...

  • Key Account Manager

    3 semanas atrás

    Curitiba, Paraná, Brasil Espro Tempo inteiro

    Job Title: Key Account ManagerAs a Key Account Manager, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base. You will work closely with cross-functional teams to identify new business opportunities and build strong relationships with key clients.Key Responsibilities:Develop and execute...

  • Account Manager

    2 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...

  • Account Manager

    2 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...

  • Account Quality Manager

    5 meses atrás

    Curitiba, Brasil Wipro Limited Tempo inteiro

    Curitiba, Brazil - DOP - 3067416 **Role Purpose** - The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer...

  • Senior account manager

    3 semanas atrás

    Curitiba, Brasil Netvagas Tempo inteiro

    Descrição: Como Senior Account Manager, você irá atuar na construção de parcerias sólidas com instituições educacionais. Será responsável por compreender as necessidades dos clientes e oferecer soluções estratégicas e personalizadas. Como Senior Account Manager, você vai: Prospectar e desenvolver relações comerciais com escolas, grupos...

  • Senior account manager

    2 meses atrás

    CURITIBA, Brasil Brainz Tempo inteiro

    Como Senior Account Manager, você irá atuar na construção de parcerias sólidas com instituições educacionais. Será responsável por compreender as necessidades dos clientes e oferecer soluções estratégicas e personalizadas.   Como Senior Account Manager, você vai: Prospectar e desenvolver relações comerciaiscom escolas, grupos educacionais; ...

  • Senior Sales Account Manager

    4 semanas atrás

    Curitiba, Paraná, Brasil Iqtalent Tempo inteiro

    Job SummaryWe are seeking a highly skilled Senior Sales Account Manager to join our team in Iraq. As a key member of our sales team, you will be responsible for managing and growing fast-growing accounts within our organization.Key ResponsibilitiesDevelop and drive customer growth strategiesDeliver agreed annual sales revenue, direct margins, volumes, price,...

  • Account Manager, End User

    6 meses atrás

    Curitiba, Brasil Rockwell Automation Tempo inteiro

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Account Manager, End User

    6 meses atrás

    Curitiba, Brasil Rockwell Automation Tempo inteiro

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Account Manager, Consumer Products

    Há 1 mês

    Curitiba, Paraná, Brasil Rockwell Automation Tempo inteiro

    At Rockwell Automation, we're dedicated to helping our customers succeed in a rapidly changing world. As an End User Account Manager, you'll play a critical role in driving business growth and improving customer outcomes.The ideal candidate will have a strong background in sales and a proven track record of success in the CPG industry. You'll be responsible...

  • Account Manager

    5 meses atrás

    Curitiba, Brasil Vagas Actar Tempo inteiro

    A ACTAR Technologies, empresa do grupo Peers, é uma empresa especializada em Cyber Segurança e Redes com mais de 29 anos de experiência. Temos atuação nacional com unidades físicas em cinco Estados do Brasil: MG, SP, RJ, ES e PR. Atuamos de forma consultiva, entendendo verdadeiramente as necessidades e particularidades de cada um de nossos clientes,...

  • Senior Software Architect

    Há 1 mês

    Curitiba, Paraná, Brasil Ranger Technical Resources Tempo inteiro

    Job SummaryRanger Technical Resources is seeking a seasoned Senior Software Architect to lead the architectural design and evolution of our RMM platform. As a key member of our Mainline team, you will be instrumental in ensuring the platform meets scalability, performance, and security requirements.Key Responsibilities Collaborate closely with product...

  • Arquiteto de Soluções

    6 meses atrás

    Curitiba, Brasil Contego Security Tempo inteiro

    Estamos em busca de um Technical Account Manager para integrar nossa equipe. Se você é uma pessoa atenciosa, organizada e com habilidades em lidar com novas tecnologias e projetos relacionados a Segurança Cibernética, esta pode ser a oportunidade perfeita para você. Como Technical Account Manager, você será responsável por apoiar o time de vendas nas...