Technical Account Manager

2 meses atrás

Curitiba, Brasil Solas IT Recruitment Tempo inteiro

Technical Account Manager - Brazil - Please send CV in English:


As the primary technical point of contact for our customers in South America, you’ll play a pivotal role in ensuring their success with our products and services. In this role, you’ll collaborate with cross-functional teams to provide expert technical insights, address complex challenges, and offer strategic guidance that drives customer satisfaction and long-term value.



Key Responsibilities for TAM Role:


Customer Success:

  • Build and nurture strong relationships with stakeholders within customer organizations, gaining a deep understanding of their goals, challenges, and requirements.
  • Collaborate with the Customer Success Manager to align on technical solutions that help customers achieve and exceed business outcomes, executing a comprehensive success plan for each account.
  • Act proactively to address customer needs, foster trust, and build lasting partnerships.

Technical Support:

  • Deliver both pre-sales and post-sales technical assistance to customers.
  • Diagnose issues, analyze root causes, and implement effective solutions.
  • Conduct training sessions to ensure customers maximize product utilization and adhere to best practices.

Product Knowledge:

  • Develop a thorough understanding of our products and services to become a go-to expert.
  • Act as a bridge between customers and engineering teams, providing customer feedback that helps drive continuous improvement.
  • Collaborate with Product Owners and engineering teams to address customer-specific requirements and recommend enhancements.

Performance Optimization:

  • Evaluate customer environments and identify opportunities for product and performance optimization.
  • Lead deployment efforts and oversee performance enhancements to ensure successful implementations.

Sales Partnership:

  • Work closely with sales teams to identify and pursue new business and upsell opportunities.
  • Participate in customer presentations and product demos, showcasing the full value of our offerings.

Reporting and Documentation:

  • Conduct regular account reviews, including quarterly and annual sessions, to track progress and assess areas for improvement.
  • Maintain accurate records of customer interactions, feedback, and solutions provided.
  • Generate reports on product performance, usage patterns, and customer satisfaction.

Best Practices:

  • Establish and communicate best practices for product usage, guiding customers toward successful outcomes.
  • Act as a trusted advisor to customers, helping them make the most of our products to achieve their objectives.


Minimum Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • 3-5+ years experience in a Technical Account Manager or similar customer-facing technical role.
  • Strong technical foundation, including knowledge of software, cloud services, and IT infrastructure.
  • Experience in the pharmaceutical or life sciences industries is highly desirable.
  • Excellent communication, troubleshooting, and problem-solving skills.
  • Ability to work independently and collaboratively with cross-functional teams.
  • Fluency in Portuguese, Spanish, and English is required.

  • Technical Account Manager

    7 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    Take a step forward to creating your own career path at Infobip. We encourage everyone to seek and accept new opportunities for growth and development. Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. We are currently looking for a Mandarin speaking Technical Account Manager based in Curitiba -...

  • Technical Account Manager

    8 meses atrás

    Curitiba, Brasil Infobip Tempo inteiro

    Take a step forward to creating your own career path at Infobip. We encourage everyone to seek and accept new opportunities for growth and development. Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. We are currently looking for a Mandarin speaking Technical Account Manager based in Curitiba - Brazil....

  • Vaga de Account Manager

    2 meses atrás

    Curitiba, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip's...

  • Amazon Account Manager

    2 semanas atrás

    Curitiba, Brasil Full Circle Tempo inteiro

    Job Description: Amazon Account Manager Job Title: Amazon Account ManagerJob Type: Full-TimeLocation: Remote (Central and South America)Shift Timing: 3:00 PM - 11:00 PM CSTWhy Join Us?22 Annual Paid LeavesPerformance-Based Bonuses: Additional rewards based on individual and campaign success.Work with Top-Tier Brands: Gain valuable experience managing Amazon...

  • Account Manager

    3 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...

  • Technical Training Manager

    2 semanas atrás

    Curitiba, Paraná, Brasil buscojobs Brasil Tempo inteiro

    OverviewAs a Technical Training Manager at Wipro Limited in Curitiba, Paraná, you will be responsible for managing DMs and/or AMs while working with internal and external stakeholders.Job DescriptionWe are seeking an experienced individual to fill the role of Technical Training Manager. The ideal candidate will have a strong background in training and...

  • Account Manager

    3 meses atrás

    Curitiba, Brasil Infobip Ltd Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...

  • Account Quality Manager

    6 meses atrás

    Curitiba, Brasil Wipro Limited Tempo inteiro

    Curitiba, Brazil - DOP - 3067416 **Role Purpose** - The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer...

  • Senior account manager

    3 meses atrás

    CURITIBA, Brasil Brainz Tempo inteiro

    Como Senior Account Manager, você irá atuar na construção de parcerias sólidas com instituições educacionais. Será responsável por compreender as necessidades dos clientes e oferecer soluções estratégicas e personalizadas.   Como Senior Account Manager, você vai: Prospectar e desenvolver relações comerciaiscom escolas, grupos educacionais; ...

  • Account Manager

    6 meses atrás

    Curitiba, Brasil FiberX Tempo inteiro

    A FiberX está com oportunidade para Account Manager - Serviços, que será responsável por gerenciar a relação com clientes. Deverá garantir que as necessidades dos clientes sejam atendidas, que a qualidade do serviço seja mantida e que o relacionamento com o cliente seja sustentável e lucrativo. Sua missão principal será trazer e desenvolver novos...

  • Account Manager, End User

    7 meses atrás

    Curitiba, Brasil Rockwell Automation Tempo inteiro

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Account Manager, End User

    7 meses atrás

    Curitiba, Brasil Rockwell Automation Tempo inteiro

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Account Manager

    Há 3 dias

    Curitiba, Brasil Solo Network Brasil S.A. Tempo inteiro

    Account Manager - MG Home-office Nós da Solo Network temos um compromisso fundamental com nossos clientes, parceiros e colaboradores. Para nós o trabalho é tão importante quanto o respeito pelos valores individuais e sabemos que uma empresa é tão boa quanto o são seus funcionários e seus valores. Com tantas empresas no mercado, é inevitável...

  • Account Manager

    Há 3 dias

    Curitiba, Brasil Solo Network Brasil S.A. Tempo inteiro

    Account Manager - DF Home-office Nós da Solo Network temos um compromisso fundamental com nossos clientes, parceiros e colaboradores. Para nós o trabalho é tão importante quanto o respeito pelos valores individuais e sabemos que uma empresa é tão boa quanto o são seus funcionários e seus valores. Com tantas empresas no mercado, é inevitável...

  • Account Manager

    6 meses atrás

    Curitiba, Brasil Vagas Actar Tempo inteiro

    A ACTAR Technologies, empresa do grupo Peers, é uma empresa especializada em Cyber Segurança e Redes com mais de 29 anos de experiência. Temos atuação nacional com unidades físicas em cinco Estados do Brasil: MG, SP, RJ, ES e PR. Atuamos de forma consultiva, entendendo verdadeiramente as necessidades e particularidades de cada um de nossos clientes,...

  • Arquiteto de Soluções

    7 meses atrás

    Curitiba, Brasil Contego Security Tempo inteiro

    Estamos em busca de um Technical Account Manager para integrar nossa equipe. Se você é uma pessoa atenciosa, organizada e com habilidades em lidar com novas tecnologias e projetos relacionados a Segurança Cibernética, esta pode ser a oportunidade perfeita para você. Como Technical Account Manager, você será responsável por apoiar o time de vendas nas...

  • Technical Account Manager

    6 meses atrás

    Curitiba, Brasil Teletex IT Solutions Tempo inteiro

    Você é uma pessoa que gosta de realizar os seus SONHOS e busca por desafios para alcançar VOOS CADA VEZ MAIS ALTOS? Gosta de ser PROTAGONISTA e construir relações que sejam SUSTENTÁVEIS? É fanático por INOVAR e deseja MULTIPLICAR O SEU CONHECIMENTO com uma equipe que não para de crescer? #VamosPraCima! Se você quer trabalhar em uma empresa...

  • Technical Account Manager

    7 meses atrás

    Curitiba, Brasil Teletex IT Solutions Tempo inteiro

    Você é uma pessoa que gosta de realizar os seus **SONHOS** e busca por desafios para alcançar **VOOS CADA VEZ MAIS ALTOS**? Gosta de ser **PROTAGONISTA** e construir relações que sejam **SUSTENTÁVEIS**? É fanático por **INOVAR** e deseja** MULTIPLICAR O SEU CONHECIMENTO **com uma equipe que não para de crescer? **_#VamosPraCima_**! Se você quer...

  • Sap Project Manager

    3 semanas atrás

    Curitiba, Brasil buscojobs Brasil Tempo inteiro

    Scrum certification and experience of 3+ years. Senior experience in Project management, organizational skills, communication skills, customer-facing, and creation of reports, trackers, and metrics.Fluent in English and Portuguese.Experience in SAP projects (AMS, projects, enhancements, and others). Understanding of IT projects. Background as IT project...

  • Account Manager

    Há 1 mês

    Curitiba, Brasil Contego Security Tempo inteiro

    Estamos em busca de uma pessoa para atuar como **Account Manager** e ajudar a Contego Security a expandir a venda de soluções e gerenciar a carteira de clientes. Será responsável pela carteira de clientes em seu nome, devendo atuar desde a abordagem inicial do cliente, passando pelo fluxo de contatos, levantamento de oportunidades, desenvolvimento de...