Senior Customer Experience

Job OverviewWe are seeking a Senior Customer Experience Manager to lead our support team in delivering exceptional customer experiences. As a key member of our organization, you will oversee the support team's mission and ensure that timely resolutions and meet internal SLA goals.ResponsibilitiesManage a team of Customer Support Associates/Advisors,...

**Deseja fazer parte do time que está entre as 11 melhores empresas para se trabalhar em Minas Gerais?**Somos o maior grupo automotivo de Minas Gerais e temos como objetivo revolucionar a experiência e superar todas as expectativas de nossos clientes.Se você adora pessoas e preserva bons relacionamentos, é multifuncional e gosta de desafios, aqui é o...

Deliver exceptional customer experiences by ensuring the smooth day-to-day operations of our Customer Service Information Desk/Booths.Develop in-depth knowledge of assigned shopping centre assets, amenities, and services.Maintain a high level of personal grooming and adhere to company's professional attire standards.Provide clear directions, information, and...

As a key member of our global success team, the Customer Success Manager plays a vital role in developing and maintaining strong relationships with our customers. This includes working closely with sales teams to ensure seamless onboarding and adoption of our products.The RoleDevelop and execute tailored customer success plans to drive product or solution...

Customer Relationship ManagerOur ideal candidate will be responsible for the overall direction and execution of our CRM strategy, focusing on customer relationship management for in-vehicle infotainment and connectivity capabilities.Key responsibilities include collaborating with business partners/agencies to design and execute all CRM materials and efforts,...

Job Overview">This role involves developing and implementing a CRM strategy that ensures a seamless customer journey across various channels. The ideal candidate will have experience with CRM platforms, marketing automation tools, and email/SMS/push delivery systems.">Key Responsibilities">Develop and execute a comprehensive CRM strategy that aligns with the...

Role OverviewThis role is a key position in our team, focusing on delivering automation-first solutions to support customer experience across all support channels through AI and agentic applications.You will be responsible for elevating the customer support operations of our clients by building end-to-end applications with technologies like JavaScript,...

**Job Description**">This role is primarily responsible for the smooth operation of customer service activities at our shopping centre. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.">**Key Responsibilities:**">Provide clear directions and information to...

Job Title: Senior Experience StrategistThe ideal candidate for this role will have a strong background in experience development and team leadership. Key responsibilities include:Conducting thorough analysis to identify areas of improvement within the rider community, and working closely with cross-functional teams to develop solutions that address these...

A EmpresaSomos uma empresa de medicina do trabalho com mais de 30 anos de experiência e atendimento especializado a diversos tipos de mercado por todo território nacional.Atividades a serem Desenvolvidas- Aprimorar a usabilidade dos nossos serviços; Identificar problemas que afetem a experiência dos nossos clientes;- Treinar funcionários que lidam...