Customer Experience Strategist

Job Title: Senior Experience StrategistThe ideal candidate for this role will have a strong background in experience development and team leadership. Key responsibilities include:Conducting thorough analysis to identify areas of improvement within the rider community, and working closely with cross-functional teams to develop solutions that address these...

Job OverviewWe are seeking a Senior Customer Experience Manager to lead our support team in delivering exceptional customer experiences. As a key member of our organization, you will oversee the support team's mission and ensure that timely resolutions and meet internal SLA goals.ResponsibilitiesManage a team of Customer Support Associates/Advisors,...

Deliver exceptional customer experiences by ensuring the smooth day-to-day operations of our Customer Service Information Desk/Booths.Develop in-depth knowledge of assigned shopping centre assets, amenities, and services.Maintain a high level of personal grooming and adhere to company's professional attire standards.Provide clear directions, information, and...

Key Account StrategistWe are seeking a skilled Key Account Strategist to lead our Accounts & Operations team. As a key partner for our clients, you will build and oversee delivery plans, identify growth opportunities, and manage accounts like strategic projects.Develop and execute end-to-end delivery strategies for key clients.Identify and pursue upsell and...

Customer Relationship ManagerOur ideal candidate will be responsible for the overall direction and execution of our CRM strategy, focusing on customer relationship management for in-vehicle infotainment and connectivity capabilities.Key responsibilities include collaborating with business partners/agencies to design and execute all CRM materials and efforts,...

**This is a remote position, you can be located anywhere in Brazil.Rock is a global leader in content marketing, with offices in four countries, so English is our official language.For that reason, you will be tested on English language proficiency, and the results will be available to you by the end of the test.As a Content Strategist, you will be...

**Job Description**">This role is primarily responsible for the smooth operation of customer service activities at our shopping centre. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.">**Key Responsibilities:**">Provide clear directions and information to...

Job OverviewWe are seeking a seasoned Senior Business Growth Strategist to drive business expansion through strategic planning, market research, and customer relationship management.Key Responsibilities:Develop and implement business growth strategies to achieve targeted customer acquisition and revenue goalsManage complex projects to develop new business...

Must have - Inglês fluenteVocê é organizado(a), ágil e apaixonado(a) por oferecer experiências incríveis ao cliente? Estamos buscando alguém como você para fortalecer nosso time de Customer Experience na BraBos Cleaning, uma empresa referência em limpeza residencial em Boston, MA.Responsabilidades Atendimento e Encantamento do Cliente• Atender...

**Deseja fazer parte do time que está entre as 11 melhores empresas para se trabalhar em Minas Gerais?**Somos o maior grupo automotivo de Minas Gerais e temos como objetivo revolucionar a experiência e superar todas as expectativas de nossos clientes.Se você adora pessoas e preserva bons relacionamentos, é multifuncional e gosta de desafios, aqui é o...