Senior Customer Experience Strategist

Há 2 dias


Belo Horizonte, Minas Gerais, Brasil beBeeDigitalMarketer Tempo inteiro R$750.000 - R$1.100.000

Job Overview

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This role involves developing and implementing a CRM strategy that ensures a seamless customer journey across various channels. The ideal candidate will have experience with CRM platforms, marketing automation tools, and email/SMS/push delivery systems.

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Key Responsibilities

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  • Develop and execute a comprehensive CRM strategy that aligns with the company's goals.
  • Manage and optimize email marketing campaigns to enhance engagement and conversion rates.
  • Collaborate with cross-functional teams to ensure consistent messaging and brand voice.
  • Conduct analysis and provide insights to inform data-driven decision making.
  • Stay up-to-date with industry trends and best practices in CRM and digital marketing.
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Requirements

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  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Minimum 3 years of experience in CRM and digital marketing.
  • Proficiency in CRM platforms, marketing automation tools, and email/SMS/push delivery systems.
  • Strong analytical skills and ability to work with large datasets.
  • Excellent communication and project management skills.
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