Desktop Support Analyst

2 semanas atrás


Sao Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

Job description Job Title: On-site and Desktop Support Analyst Job Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/week Responsibilities: Provide on-site and remote technical support to users Resolution of hardware and software issues Configure, install and update operating systems, software, and applications on computers, mobile devices, and printers Monitor and respond to support calls, emails, and messages related to user problems and requests; Ensure compliance with agreed-upon deadlines for incident resolution and request as per SLA Perform onboarding for new users Asset management Contact with global support areas Provide support to users of the office, laboratory, and distribution center. Requirements: Previous experience as an on-site and remote support analyst; Basic knowledge of English for communication with global groups; Proficiency in Service Now, SCCM, Auto Pilot, End Point, iPad, and iPhone (iOS in general) Strong problem-solving skills, multitasking ability, and attention to detail; Excellent communication skills and ability to work in a team; Knowledge of the ITIL methodology Technical support-related certifications will be a plus. Important for this position: Soft skill as being proactive and with empathy, education, and respect with the users, communicative and works well in a team. Ready to think outside the box, give ideas, and share suggestions


  • Desktop Support Analyst

    2 semanas atrás


    São Paulo, Brasil Myskysys Tempo inteiro

    Job descriptionJob Title:  On-site and Desktop Support AnalystJob Location & Type:  São Paulo, Brazil || 100% Onsite || 40 hrs/weekResponsibilities:Provide on-site and remote technical support to usersResolution of hardware and software issuesConfigure, install, and update operating systems, software, and applications on computers, mobile devices, and...


  • São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job descriptionJob Title:On-site and Desktop Support AnalystJob Location & Type:Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/weekResponsibilities:Provide on-site and remote technical support to usersResolution of hardware and software issuesConfigure, install and update operating systems, software, and applications on computers,...


  • São Paulo, Brasil Sky Systems, Inc. Tempo inteiro

    Job description Job Title: On-site and Desktop Support Analyst Job Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/week Responsibilities: Provide on-site and remote technical support to users Resolution of hardware and software issues Configure, install and update operating systems, software, and applications on...

  • Desktop Support Analyst

    2 semanas atrás


    São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job descriptionJob Title: On-site and Desktop Support AnalystJob Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/weekResponsibilities:Provide on-site and remote technical support to usersResolution of hardware and software issuesConfigure, install and update operating systems, software, and applications on computers,...

  • Desktop Support Analyst

    2 semanas atrás


    São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job descriptionJob Title: On-site and Desktop Support AnalystJob Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/weekResponsibilities:Provide on-site and remote technical support to usersResolution of hardware and software issuesConfigure, install and update operating systems, software, and applications on computers,...

  • Desktop Support Analyst

    2 semanas atrás


    São Paulo, SP, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job description Job Title: On-site and Desktop Support Analyst Job Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/week Responsibilities: Provide on-site and remote technical support to users Resolution of hardware and software issues Configure, install and update operating systems, software, and applications...

  • Desktop Support Analyst

    1 semana atrás


    São Paulo, Brazil, BR Sky Systems, Inc. Tempo inteiro

    Job descriptionJob Title: On-site and Desktop Support AnalystJob Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs/weekResponsibilities:Provide on-site and remote technical support to usersResolution of hardware and software issuesConfigure, install and update operating systems, software, and applications on computers,...

  • Desktop Support Analyst

    1 semana atrás


    São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job descriptionJob Title: On-site and Desktop Support AnalystJob Location & Type: Prof Vicente Rao Av, 90 Brooklin, São Paulo || 100% Onsite || 40 hrs


  • São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    About the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at Sky Systems, Inc. (SkySys). As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProvide on-site technical support to employees, resolving hardware and software issues in a timely...

  • Desktop Support Level 1

    3 meses atrás


    Sao Paulo, Brasil Brainotech IT Solutions Kft Tempo inteiro

    We are looking for an IT Support Technician. **Freelance contract** Skillset: Level 1 Desktop Support Support: Dispatch Project (Ticket Based) Start: ASAP Duration: 1 year + extension **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage...


  • São Paulo, São Paulo, Brasil Brainotech It Solutions Kft Tempo inteiro

    We are seeking a skilled IT Support Technician to join our team at Brainotech It Solutions Kft.Job Summary:The successful candidate will be responsible for providing technical support and maintenance for desktop devices, including hardware, software, and connectivity issues.Key Responsibilities:Manage desktop devices incidents through to resolution,...


  • São Paulo, Brasil SkySys Tempo inteiro

    Job Description: On-Site and Desktop Support Analyst Responsibilities: Provide on-site and remote technical support to users Resolution of hardware and software issues Configure, install, and update operating systems, software, and applications on computers, mobile devices, and printers Monitor and respond to support calls, emails, and...


  • Sao Paulo, Brasil Milestone Technologies, Inc. Tempo inteiro

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...


  • São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    About the RoleAt Sky Systems, Inc. (SkySys), we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProvide timely and effective technical support to employees via phone, email, and in-person visits....


  • São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiro

    Job Title: IT Desktop Support SpecialistCompany: Sky Systems, Inc. (SkySys)Location: Sao Paolo, BrazilJob Type: Long-term/on-going contractRole Purpose:As an IT Desktop Support Specialist at Sky Systems, Inc. (SkySys), you will be responsible for building and maintaining a robust IT infrastructure to support the company's operations in Sao Paolo, Brazil....


  • São Paulo, São Paulo, Brasil NTT DATA Services Tempo inteiro

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at NTT DATA Services. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, and in-personDiagnose and resolve technical...


  • São Paulo, São Paulo, Brasil Myskysys Tempo inteiro

    **Job Summary**Myskysys is seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring seamless operation of our computer systems, and maintaining the highest level of service quality.**Key...


  • São Paulo, São Paulo, Brasil Sky Systems, Inc. (Skysys) Tempo inteiro

    Job DescriptionJob Title: IT Desktop Support SpecialistCompany: Sky Systems, Inc. (Skysys)Job Summary:We are seeking a highly skilled IT Desktop Support Specialist to join our team at Sky Systems, Inc. (Skysys). As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that their...


  • São Paulo, São Paulo, Brasil Sky Systems, Inc. (Skysys) Tempo inteiro

    Job DescriptionJob Title: IT Desktop Support SpecialistCompany: Sky Systems, Inc. (Skysys)Job Summary:We are seeking an experienced IT Desktop Support Specialist to join our team at Sky Systems, Inc. (Skysys). As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth...


  • São Paulo, São Paulo, Brasil New Era Technology Tempo inteiro

    Job SummaryNew Era Technology is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch IT infrastructure field support to our clients.Key ResponsibilitiesProvide IT infrastructure field support to clients, including troubleshooting hardware, software, and operating...