IT On Site Support Analyst

2 meses atrás

Sao Paulo, Brasil Siemens Healthineers Tempo inteiro

Você gostaria de se juntar a nós para transformar o futuro facilitando o acesso ao cuidado para mais pessoas ao redor do mundo? Na Siemens Healthineers, inovamos para promover avanços na saúde. Para todos. Em todos os lugares.

Nós oferecemos um ambiente flexível e dinâmico com diversas oportunidades para você poder ir além da sua zona de conforto e crescer tanto profissionalmente quanto pessoalmente. E aí, se identificou?

**Então venha fazer parte do nosso time como** IT On Site Support Analyst

**Suas funções e responsabilidades**:

- IT On Site Support analyst will perform end users support, presential and remote, for Healthineers users;
- Will act as smart hands on the rollout of global IT infrastructure projects and Incidents for Latin American countries;
- Perform virtual support for End Users on Region LAM
- Perform Executive support
- Perform IT training
- Assist end users on incidents handling and self service
- Assist with new employees onboarding
- Management of IT devices inventory
- Management of print consumables stocks and reposition
- Create and translate Knowledge Base articles and support procedures
- Perform security forensic copies
- Provide regular activities report
- Act as smart hands to central projects and incidents
- Availability to work in “on-call” regime outside the business hours

**Pré-requisitos**:

- Ensino superior completo
- Experiência com End User Support
- Inglês intermediário
- Disponibilidade para atuar presencialmente na Av. Mutinga, 3800

**Nosso Time Global**:
Nós somos um time de mais de 66.000 colaboradores extremamente dedicados, presentes em mais de 70 países, impulsionando os limites do que é possível nos cuidados com a saúde, para ajudar a melhorar a vida das pessoas em todo o mundo. Como líderes em tecnologias médicas, nós almejamos proporcionar melhores resultados e experiências para os pacientes, independente de onde vivam e do problema de saúde que estejam enfrentando. Nosso portfólio - que abrange desde diagnósticos in vitro e in vivo à terapia guiada por imagem e tratamento inovador do câncer - é crucial para a tomada de decisão clínica e possíveis tratamentos.

**Nossa Cultura**:
Somos parte de uma incrível comunidade de cientistas, clínicos, desenvolvedores, pesquisadores, profissionais e especialistas capacitados desafiando os limites do que é possível para melhorar as vidas das pessoas ao redor do mundo. Nós abraçamos uma cultura de inclusão na qual o poder e o potencial de todas as pessoas podem ser ampliados. Fomentamos ideias que levem à um impacto positivo e um sucesso contínuo.

Inscrições de pessoas com deficiência são super bem-vindas como parte da promoção à diversidade e inclusão em nossa companhia.

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