IT Support Technician

2 semanas atrás

Sao Paulo, Brasil Qintess Tempo inteiro

You must have Advanced English proficiency. CI or C2 level

2+ years of experience in a technical support role.

Excellent communication skills, both verbal and written.
Strong analytical and problem-solving skills.
Experience supporting end-users in a Windows environment.
Experience with Office 365 administration and support.
Experience with scripting and automation using PowerShell.
Familiarity with Azure AD and access control management.
Ability to work independently and in a team environment.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Information Technology Certification, or Bachelor's degree in Computer Science, Information Technology, or related field preferred.

**Perfil Comportamental**: 1. creativity;2. good communication;3. work under pressure;4. critical thinking;5. design knowledge;6. resolution of problems in your coverage area;7. collaborative spirit;8. flexibility;9. resilience;10. self-education;Observações: IT Support Technician - Microsoft Environment - BMTX

Review, prioritize, and resolve incoming support tickets in a timely and professional manner.
Troubleshoot and resolve hardware and software issues, including desktops, laptops, and mobile devices,
Assist with the management and maintenance of our Office 365 environment, including Outlook, SharePoint, and OneDrive.
Develop and maintain scripts using PowerShell to automate repetitive tasks and streamline workflows.
Manage and maintain Azure AD, including user accounts, groups, and access controls.
Collaborate with other members of the IT team to identify and resolve complex technical issues.
Continuously improve the quality of our IT services and support processes.

You must have Advanced English proficiency. CI or C2 level

2+ years of experience in a technical support role.

Excellent communication skills, both verbal and written.
Strong analytical and problem-solving skills.
Experience supporting end-users in a Windows environment.
Experience with Office 365 administration and support.
Experience with scripting and automation using PowerShell.
Familiarity with Azure AD and access control management.
Ability to work independently and in a team environment.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Information Technology Certification, or Bachelor's degree in Computer Science, Information Technology, or related field preferred.

Assistência Médica Notre Dame Intermédica | Hapvida - mensalidade 100% coberta para o colaborador e 50% para dependentes e assistência co-participativa;
**Assistência odontológica Amil**: mensalidade 100% coberto para o colaborador e 50% para dependentes;
Vale Refeição/Vale Alimentação (100% custeado pela empresa);
Seguro de Vida (100% custeado pela empresa);
Licença maternidade e paternidade estendida
Convênio com Instituições de Ensino Superior e Escolas de Idiomas que oferecem desconto
Convênio com Farmácias, Droga Raia e Drogasil com desconto em medicamentos
Gympass

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