Director, Visa Consulting

2 meses atrás

Sao Paulo, Brasil Visa Tempo inteiro

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. This person will be also be responsible for co-driving the VCA delivery projects excellence and manage one of the top clients in Brazil for Visa.

Potential engagements could include areas such as customer strategy, benchmarking analysis, customer life cycle management and optimization, loyalty measurement, design, and optimization, channel and market strategy and optimization, co-brand and merchant partnerships, and payments strategy.

**Essential functions include**
- Developing frameworks, approaches and recommendations that effectively address the most relevant opportunities and challenges of our merchant clients
- Generating actionable insights, analyses and solutions that will help clients to evolve and grow their co-brand portfolios and to improve merchant engagement in their core business
- Leading consulting initiatives, managing cross-functional project teams and delivering upon engagement commitments
- Building and managing a project pipeline, from identifying potential opportunities through scoping and selling the associated engagement
- Understanding payments segment dynamics, business models, product offerings and demonstrating knowledge of their core business and competitive differentiation
- Partnering with the Account Team to identify engagement opportunities that build on client’s priorities and address their unique pain-points
- Becoming a trusted partner to the Account Team and a key contributor to nurturing and building the client relationship
- Collaborating with peers in other functional areas (e.g., merchant’s sales and solutions, marketing, sales, risk, innovation) and across global and regional teams to execute projects using the breadth and depth of Visa’s resources
- Creating payments Segment specific insights, collateral and building scalable solutions, toolkits and best practice documents that can be applied across the broader VCA practice
- Knowledge of payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
- Understanding of a Financial Players P&L, comprehension of critical factors in driving profitability and familiarity with the intricacies payments industry
- Executive Presence including excellent communication and presentation skills, written and verbal, and ability to communicate at all levels within large organizations
- Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
- Strong analytical skills, with demonstrated intellectual rigor and the ability to draw meaningful insights from disperse data outputs
- Proven track record of owning & executing on large cross functional initiatives, projects and delivering results
- Strong problem-solving skills, able to make quick decisions in complex environments and capable of handling numerous projects concurrently
- Holds self and others accountable for measurable high quality, timely and effective deliverables
- Displays a strong commitment to Visa Consulting and Analytics success
- Responsible for the quality of project delivery, allocation of develop team in Brazil and chargeability of Sr. Managers, Managers and Analysts.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being

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