Senior Client Consulting Manager
Há 7 dias
Job Title: Senior Client Consulting Manager
Job Summary:
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Job Description:
The Brazil Consulting Practice within Visa (VCA – Visa Consulting and Analytics) provides consulting and solution services for Visa's largest issuers, merchants, and acquirers in Brazil.
Key Responsibilities:
- Lead the gathering and analysis of information, support the formulation and testing of hypotheses to address client business problems.
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic guidance for client priorities across the verticals and segments.
- Successfully collaborate with peers in other functional areas (marketing, sales, risk, innovation) to execute projects and deliver value for clients.
- Develop a sustainable relationship with Clients (Brazil Financial Institutions / Issuing Banks) with an ethical, empathetic approach and with the purpose of delivering the best support for our clients.
- Help scale the function by shaping frameworks, methodologies, processes, and required operational enablers to drive business growth and efficiencies on behalf of our partners.
- Willingness to travel throughout the covered markets as needed and the ability to work across functions and markets.
Requirements:
- Undergraduate degree with at least 5 years of work experience in consulting, corporate strategy, or product management.
- Logical, structured thinking, and strong analytical skills.
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment.
- Experience in coaching and managing multiple consulting engagements that involve structured problem solving and stakeholder management.
- Knowledge of business KPIs, financials, and organizational leadership.
- Excellent communication, story-telling, and presentation skills.
- Ability to communicate effectively in English and Portuguese (Brazil).
- Experience in banking or credit card sector will be considered a plus.
- Advanced Word, Excel, and PowerPoint skills.
Visa is an EEO Employer.
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