
Establish Strategic Partnerships
Há 2 dias
Key Account Manager Job Overview
">- Establish strong, long-term relationships with key stakeholders at assigned customer accounts.
- Continuously assess, clarify, validate, and quantify the customers' existing and unmet needs.
- Develop a Local Business Plan with a two-to-three-year ambition for revenue growth in coordination with local commercial organizations and customers as needed.
- Create a yearly Tactical Action Plan per account to support budget achievement.
- Review and agree on key projects and priorities to work on with customers, identify necessary resources, and KPIs required to meet mutually accepted objectives.
- Lead the execution of plans with customer input where appropriate.
- Build annual business strategies in conjunction with local teams and monitor achievements.
- Drive service development efforts, generate initiatives, and implement processes that best address key customer needs through coordinating internal resources.
- Negotiate and implement Master Service Agreements or terms and conditions, including pricing, for assigned customer accounts as required.
- Maintain compliance with legal and ethical standards and current company policies.
- Ensure globally agreed pricing is fully implemented at customer account level. Obtain authorization from the global Sales team for any further pricing changes.
- Maintain customer knowledge by sharing available information and maintaining customer records according to company guidelines and tools.
- Organize and lead regular internal and customer-facing business reviews to monitor performance and identify corrective actions as needed.
- The ideal candidate will have a scientific or business degree and 5-8 years of experience in sales functions (level 7) or 8-10 years (level 6).
- A strong understanding of strategic selling processes and contract management is required.
- Excellent integrator and negotiator skills are essential.
- Ability to develop profitability schemes for companies and customers is a must.
Requirements
">- Scientific or business degree.
- 5-8 years of experience in sales functions (level 7) or 8-10 years (level 6).
- Strong understanding of business-to-business and/or corporate account sales with strategic selling processes and contract management.
- Excellent integration and negotiation abilities.
- Ability to develop profitability schemes for companies and customers.
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