Customer Experience Strategist

Há 18 horas


Brasil beBeeCustomerExperience Tempo inteiro US$80.000 - US$120.000
Job Title: Customer Experience Strategist">

We are seeking an experienced Customer Experience Strategist to join our team. As a key member of our customer success organization, you will play a critical role in driving business growth through exceptional customer experiences.

The ideal candidate will have a proven track record of success in customer-facing roles, with a strong focus on relationship building, communication, and problem-solving. You will be responsible for analyzing regional performance metrics, identifying trends and opportunities for improvement, and implementing changes to increase efficiency and achieve business objectives.

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  • Bachelor's or equivalent degree in Business, Communication or STEM
  • Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
  • Track record of bringing exceptional Customer Success experience results
  • Commitment to continuous learning and improvement - curious, flexible, scientific
  • Creative problem-solving and cross-team collaboration


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