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IT Support Specialist
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IT Support Specialist
2 meses atrás
We are seeking a highly skilled IT Support Specialist to join our team at Accor Hotels. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Property Management System (PMS) and providing technical assistance to our staff.
Key Responsibilities- Implement and maintain the PMS, ensuring it is up to date with the latest version as instructed by Corporate IT.
- Provide technical support to authorized users in relation to hotel operations and assist team members with their personal computers.
- Coordinate and timely handle software fault reports, issues, or enhancement requests.
- Offer technical assistance to internal and external audit staff.
- Graduate from a work-related school or university.
- Four years of experience in hotel business is preferred.
- Deep knowledge of computer hardware, software, database, and networking.
- Well-experienced in systems design, analysis, and project implementation, central reservation system, back office modules, and interfaces.
- Enjoy employee benefits, including discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Grow within your property and across the world.
- Contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
