Network Infrastructure Manager

Há 20 horas

Rio de Janeiro, Rio de Janeiro, Brasil beBeeNetwork Tempo inteiro R$90.000 - R$150.000
Job Overview

This role acts as a service delivery manager responsible for end-to-end delivery and execution of Network services within the region. Working in close collaboration with the global Network Services Lead, this role will be responsible for the regional execution and activation of the global Network Services delivery model to optimize network access, speed, security, and reliability.

This role drives alignment with regional business stakeholders towards expected service requirements and targeted outcomes. This role interfaces closely with external network providers, leading negotiations to define service levels and managing network performance.

  • Manage E2E delivery and execution of Network services within the region (WAN/LAN, Internet, Voice Network, Data Network, Network Operations, etc.)
  • Drive alignment with regional stakeholders of expected service requirements related to network access, network management, network security, and telephony
  • Provide supervision and guidance to design, support, and implement on-premises and cloud networks including LAN/WAN, VPNs, firewalls, routers, switching, wireless and other physical hardware within the region
  • Activate global initiatives within the region that improve network quality and service delivery (e.g., software-defined networks)
  • Maintain network hardware and software services within the region following global standardized processes
  • Develop insights into network infrastructure performance and anticipate future needs by maintaining close alignment with key business and IT stakeholders within the region
  • Build and maintain relationships with key network providers within the region
  • Assess network provider performance and manage SLAs to maintain the proper level of service quality
  • Act as a regional escalation point for major incident management and resolution during service disruption events
Key Requirements

Required qualifications include 5+ years of experience in network management, server, storage, cloud engineering, and network operations, in-depth knowledge of network provider landscape and regulatory requirements within the region, experience with voice and data network products & platforms (e.g., Cisco, Citrix, etc.), and experience with LAN/WAN and Wireless fundamental concepts, especially relating to engineering, operations, security, and compliance audit support.

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