Sales Development Specialist
4 semanas atrás
**Job Summary**
We are seeking a highly motivated Sales Development Analyst to join our team at Caldic Latam. As a Sales Development Analyst, you will be responsible for leading all aspects of the sales process for assigned accounts and new account inquiries.
**Key Responsibilities**
- Develop and maintain productive working relationships with customers to achieve sales and marketing goals.
- Respond to customer needs for samples, technical information, and pricing.
- Assume responsibility for the effective performance of sales and marketing functions.
- Prospect for new accounts and seek opportunities to increase existing business.
- Meet established quotas and sales goals.
- Ensure that sales accounts are serviced in accordance with company standards and policies.
- Forecast long-range account sales and product needs, and communicate related information regularly to management.
- Provide technical support to customers using various tools and resources provided.
- Ensure that customers are satisfied with company products and services.
- Obtain customer feedback and continually work to improve products and services.
- Complete and resolve customer requests, complaints, and inquiries.
- Promote products and services at trade shows and organize display material.
- Assume responsibility for establishing and maintaining good business relations with customers and external trade contacts.
- Set sales goals in accordance with company objectives.
- Track progress towards set goals.
- Provide assistance to support personnel as needed.
- Keep management informed of area activities, changes in competitive conditions, and significant issues.
- Complete required reports and records accurately and promptly.
- Attend meetings as required.
**Requirements and Qualifications**
- Complete graduation.
- Fluent English.
- Experience in raw material sales is a plus.
- Knowledge of SAP and CRM would be a plus.
**Additional Information**
Employee benefits include medical and dental assistance, meal or food allowance, transportation or parking reimbursement, life insurance, gym membership, private pension plan (optional), paid leave, flexible office (hybrid work model with at least one day a week in the office).
**Work Base**
Av. Angélica - Consolação - São Paulo/SP
At Caldic Latam, we connect people and solutions, achieving the expectations of our business partners and inspiring innovative solutions that are better for you and the environment.
We are a company of choice in the specialty and distribution of raw materials sector, with presence in 43 countries around the world.
We are more than 3,500 collaborators seeking value-added solutions, always prioritizing integrity, transparency, and respect.
Our purpose, "Because We Care," highlights our commitment to our people, partners, and the planet.
If you also work with passion, care about our planet, and identify with our values, we are ideal for each other.
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