Senior Service Delivery Manager

1 dia atrás


Colombo, Paraná, Brasil Rizing Tempo inteiro

Rizing is a dynamic organization seeking an experienced Senior Service Delivery Manager to lead our project operations team. As a key member of our management team, you will be responsible for overseeing the delivery of high-quality services to our clients.

With a strong background in service management and a proven track record of driving results, you will play a critical role in ensuring the success of our projects. Your expertise will enable you to effectively manage complex service delivery components, develop and strengthen business relationships, and nurture long-term partnerships with our clients.

As a Senior Service Delivery Manager at Rizing, your estimated salary will be around $120,000 per year, depending on your experience and qualifications. This competitive compensation package reflects the importance we place on attracting and retaining top talent in the industry.

To be successful in this role, you will need to possess excellent leadership skills, a strong quality-conscious mindset, and a deep understanding of service management methodologies. You will also need to be able to identify opportunities for service improvement and drive teams to meet customer expectations.

The ideal candidate will have a minimum of 2 full lifecycles of experience in a Service Delivery Project Management role, servicing large clients preferred. A background in IT industry with strong ERP (SAP) service management experience is highly desirable. Additionally, you should have a basic understanding of Project Management, an understanding of IT service industry working practices/ methodologies, and a willingness to work with offshore teams outside normal working hours when required.



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