District Manager

2 semanas atrás

São Paulo, São Paulo, Brasil Ecolab Tempo inteiro
About the Role

Ecolab is seeking a seasoned professional to lead our EcoSure Division as a District Manager. In this role, you will be responsible for driving operational excellence and helping our clients achieve their business goals. You will lead a team of high-performing associates who provide comprehensive on-site visits and coaching to our clients. Your primary objective will be to foster a culture of safety, quality, and customer satisfaction within our organization.

Key Responsibilities
  • Effectively manage a blended team of Full Time, Contingent, and Independent Contractors to ensure delivery of productivity, efficiency, and expense goals.
  • Successfully hire, train, and develop high-performing Brand Protection Advisors.
  • Ensure the team maintains a high level of client satisfaction and meets client deadlines.
  • Provide ongoing calibration coaching to Brand Protection Advisors through face-to-face visits and coaching conversations.
  • Conduct visits at client locations to assess guest experience, brand standards, public health, food safety, product quality, and workplace safety.
  • Partner with other EcoSure functions to solve client challenges and assist in new program rollouts.
  • Engage with other Ecolab divisions to grow the business throughout Latin and South America and promote Ecolab's Circle the Customer approach.
  • Work with other EcoSure functions to plan and implement programs to drive field calibration and execution.
  • Leverage business reporting to hold the team accountable to defined metrics.
  • Grow and retain the client base within your district through management and delivery of premier client service and sales initiatives.
  • Create an environment that promotes and strengthens a diverse, inclusive, and engaged culture.
  • Perform work in a safe manner and drive a culture of safety and wellness.
Requirements and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree and 4+ years of experience in the hospitality industry and 3+ years of experience within Ecolab.
  • Valid Driver's License and acceptable Motor Vehicle Record.
  • Willingness to travel overnight for business.
  • No immigration sponsorship available for this opportunity.
  • Ability to complete operational assessments within nursing homes, assisted living, and senior living facilities by interacting with staff and residents while adhering to HIPPA guidelines.
  • Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook.
Preferred Qualifications

While not required, the following qualifications are preferred:

  • 2-5 years of experience in training, development, and/or field management.
  • At least one year in a Lead Brand Protection Advisor role with EcoSure.
  • Business management experience including strategic planning, resource allocation, leadership, and coordination of people and resources.
  • Ability to drive results that will impact the bottom line.
  • Previous business-to-business sales experience.
  • Advanced degree in hospitality, food science, or a related field.
  • Teaching or coaching experience, preferably in a hospitality field.
  • Ability to work well under pressure and work efficiently against deadlines.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong planning, coordination, and organizational skills.

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