Technical Learning Solutions Specialist

Há 1 mês


São Paulo, São Paulo, Brasil DocuSign, Inc. Tempo inteiro

Company Overview

Docusign is a leading global provider of electronic signature solutions, revolutionizing the way businesses and individuals sign, send and manage agreements. With over 1.5 million customers across 180 countries, Docusign's platform enables companies to accelerate business processes, simplify lives, and unlock trapped data within documents.

Job Description

We are seeking an experienced Technical Learning Solutions Specialist to join our Global Sales Development organization in São Paulo, Mexico City, and North America. As part of our team, you will develop and deliver engaging learning experiences that drive performance improvement and execution capabilities for our sales development representatives.

Key Responsibilities:

  • Design, prototype, and translate training programs for Sales Development teams in English, Portuguese, and Spanish, focusing on product knowledge, sales strategies, and skills.
  • Develop and enhance onboarding programs for new hires, ensuring they possess the necessary knowledge, skills, and tools to succeed.
  • Conduct virtual and in-person training sessions, adapting delivery styles to suit different learning environments and languages.
  • Evaluate instruction and impact using performance data to inform decision-making and drive continuous improvement.
  • Collaborate with field leadership, product, enablement, and marketing teams to ensure training aligns with the latest product updates and company goals.

Requirements

To be successful in this role, you will require:

  • Bachelor's or advanced degree in a business-related or technical field, or equivalent experience.
  • 5+ years of experience in Sales Enablement and/or Instructional Design within a business environment with an emphasis on technology.
  • Strong communication and collaborator management skills.
  • Experience using LMS or CMS platforms and eLearning authoring tools.
  • Strong analytical and problem-solving skills.

Salary and Benefits

This position offers a competitive salary of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.

About Us

Docusign is committed to building trust and making the world more agreeable for our employees, customers, and communities. We strive to create an inclusive work environment where every team member has an equal opportunity to succeed, share ideas openly, and build lasting relationships.



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