Multilingual Customer Service Expert

1 dia atrás


São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$45.000 - R$65.000

We are seeking a highly skilled and multilingual customer service professional to deliver exceptional customer experiences through timely responses, solution consultation, and issue resolution.

Key Responsibilities
  • Respond to inbound calls from customers in a professional and courteous manner.
  • Effectively resolve issues or concerns through active listening, empathy, and problem-solving skills.
  • Represent the company by promoting products and services.
  • Provide stellar customer service by being proactive, responsive, and results-driven.
Required Skills and Qualifications
  • Advanced English and Portuguese language proficiency (written and spoken).
  • Availability to work weekends and evenings, as required.
  • Multitasking skills, including the ability to navigate multiple web applications simultaneously.
  • Positive attitude, team spirit, and enthusiasm for helping people achieve better outcomes.
Benefits
  • A supportive environment that fosters career growth and professional development.
  • An inclusive culture and community-minded organization that encourages giving back.
  • A global team of curious lifelong learners guided by our core values.
  • A competitive base wage plus performance bonus opportunities.
  • Hiring Bonus and Meal Allowances.

TTEC is proud to be an equal opportunity employer. We strive to reflect the communities we serve by delivering amazing service and technology, as well as humanity. Our employees feel valued and comfortable being their authentic selves at work.



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