Business Development and Client Success Professional
2 semanas atrás
As a key player in ensuring client success, you will engage with our global client base through regular communication to build relationships and ensure satisfaction.
This role requires collaboration with internal stakeholders to resolve client issues promptly and efficiently. Identifying opportunities for up-sell is also crucial in enhancing the client experience.
Key Responsibilities- Regularly communicate with clients via phone and video calls to foster strong relationships and ensure high levels of satisfaction.
- Collaborate with internal teams to resolve client issues quickly and effectively.
- Identify opportunities to enhance the client experience through upselling.
- Minimum 2-4 years of experience in a similar role.
- Excellent written and verbal communication skills are essential.
- A customer-focused attitude with a commitment to success is vital.
- Professional demeanor when engaging with clients is necessary.
- Bachelor's degree in Business or related field is desirable.
- Strong problem-solving and interpersonal skills are required.
- An outgoing and energetic personality is an asset.
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