Customer Experience Specialist

Há 3 dias


São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$50.400 - R$85.200

**Expert Customer Support Role**

As a key member of our dynamic team, you'll play a pivotal role in delivering exceptional customer experiences.

We're an innovative, customer-centric company with a portfolio of products and solutions that cater to diverse needs.

**Key Responsibilities:**

  • Manage order fulfillment processes for priority customers while ensuring operational efficiency.
  • Develop strong relationships with customers by understanding their needs and gathering market intelligence.
  • Proactively address issues and implement effective solutions to maintain high service levels.
  • Distinguish between customer requirements and company capabilities to provide cost-effective solutions.

**Requirements:**

  • Bachelor's degree or equivalent.
  • Intermediate proficiency in English and Spanish language skills.

**Preferred Qualifications:**

  • Understanding of import/export procedures.
  • Accountability, communication, and proactivity skills.
  • Experience with SAP systems (advantageous).
  • Strong client-facing skills.

**We value diversity and inclusion, promoting a flexible work environment that fosters growth and development.**



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