Application Support Specialist

Há 2 dias


Blumenau, Santa Catarina, Brasil beBeeApplication Tempo inteiro R$800.000 - R$1.200.000

Job Title: Application Support Specialist

Role Summary

This role involves providing advanced technical support and consulting services to clients, ensuring system availability and performance, investigating complex production issues, and delivering tested solutions. A strong understanding of ITIL terminology and experience with Windows Server and Red Hat Linux configuration are essential.

About the Job

We seek an experienced application support specialist to join our team. Key responsibilities include:

  • Providing advanced technical support and consulting services to clients
  • Ensuring system availability and performance
  • Investigating complex production issues
  • Delivering tested solutions
Requirements

To be successful in this role, you will require:

  • A degree or equivalent standard in a relevant field (e.g., mathematics, statistics, operational research)
  • At least 3 years of experience in application/customer support
  • Fluency in English (written and verbal)
  • Experience with Windows Server 2016/2019 configuration, monitoring, and troubleshooting
  • Experience with Red Hat Linux configuration, monitoring, and troubleshooting
  • Understanding of ITIL terminology
Benefits

We offer a comprehensive benefits package, including:

  • Personal development opportunities
  • Competitive salary and bonus scheme
  • Excellent work-life balance
  • Ongoing training and development
  • Recognition and reward for outstanding performance
What We Offer

Join our dynamic team and take advantage of:

  • Opportunities for career growth and development
  • A collaborative and supportive work environment
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our customers


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