
Hotel Operations Director
2 semanas atrás
The successful candidate will be responsible for ensuring the smooth operation of all aspects of the hotel.
This includes monitoring and controlling costs, managing staff to ensure compliance and efficient delivery of our core values: clean and comfortable en-suite accommodation, good food, great live nightly entertainment and first class friendly customer service.
The role also involves maintaining relationships with guests and taking responsibility for resolving any issues that may arise during their stay.
Additional responsibilities include budgeting, financial planning, and implementing policies and procedures to drive business growth and revenue increases.
Key Responsibilities:- Oversee day-to-day operations to ensure seamless delivery of guest experiences
- Develop and implement strategic plans to drive business growth and revenue
- Manage budgets and financial resources effectively to meet P&L targets
- Maintain a culture of excellent customer service among staff
To succeed in this role, candidates must have the following skills and qualifications:
- Proven experience in hospitality management, preferably in a leadership role
- Excellent communication and interpersonal skills
- Able to work well under pressure and manage competing priorities
- Strong analytical and problem-solving skills
- Ability to lead and motivate a team to deliver exceptional results
As a valued member of our team, you can expect the following benefits:
- Competitive salary and bonus structure
- Continuous professional development opportunities
- Flexible working arrangements to support work-life balance
- Award-winning employee recognition programs
We are a fast-growing family-run holiday operator with 12 stunning hotels across the UK. Our core values lay at the heart of what we do: Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.
We strive to provide every employee with a supportive environment, comprehensive training, and opportunities for career advancement.
Join us as we continue to grow and expand our operations, creating new opportunities for talented individuals like you.
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