Chief Revenue Optimizer

2 semanas atrás


São Paulo, São Paulo, Brasil beBeeRevenueManagement Tempo inteiro R$12.838 - R$18.293
Revenue Management Position

We are seeking a highly motivated and experienced professional to join our Global Onboarding & Success team in France. As a key member of this team, you will play a pivotal role in supporting our global revenue management ambition to provide Revenue Management Systems and expertise to hotels worldwide.

Key Responsibilities
  • Onboard new hotels with their chosen solution or with a new functionality.
  • Assist hotels on distribution set-up and RMS set-up for successful go live, providing knowledge and experience with RM Solutions including configuration, functionality, and troubleshooting.
  • Partner with hubs to support change management required, identify opportunity & risks for the projects, manage communications, and overall hotel & user satisfaction.
  • Expertly manage the customer service queue, providing accurate guidance in response to tickets logged by RMS users and regional colleagues.
  • Serve as the second level of support for Revenue Management Systems and related business processes, addressing questions on System Functionality, Data Configuration, Conceptual/Analytical Questions, Forecast and Decision Questions, Business Processes, Forecast Validation, and Revenue Management Systems Workflows.
Requirements
  • Experience with revenue management systems.
  • Revenue management or hotel pricing knowledge is a plus.
  • Fluent English skills.
  • Technology savvy with an understanding of BI tools/processes.
  • Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and onward distribution.

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