Maximizing Customer Value Through Strategic Partnerships
Há 2 dias
Unlock Success as a Strategic Business Partner
As a Senior Key Account Manager, you will be responsible for fostering long-term relationships with key customers in Brazil.
You will serve as the primary point of contact, driving customer success, retention, and growth by aligning their goals with our innovative fulfillment solutions.
Key responsibilities include:
- Building strategic partnerships to drive mutual success.
- Identifying opportunities for upselling and cross-selling to enhance customer value.
- Leading contract renewals and negotiations to secure long-term agreements.
- Providing expertise on our technology tools to maximize efficiency.
- Tracking key performance metrics and providing data-driven recommendations.
Requirements:
- Minimum 5 years of experience in business development, customer success, or a similar role.
- Preferred: Knowledge of e-commerce platforms and logistics technology.
- Proven track record in contract negotiation and sales growth.
- Customer-centric approach with strong communication skills.
- Data-driven decision-making and analytical skills.
- Excellent proficiency with technology tools.
- Ability to manage multiple projects in a fast-paced environment.
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