Optimize Customer Value

Technical Customer Success ManagerWe are seeking a seasoned Customer Success Manager to lead our key customer relationships and drive operational success, best-practice adoption, and long-term customer satisfaction.About the RoleThis is an exceptional opportunity for a strategic thinker who can own the relationship with key customers, manage day-to-day...

Customer Success ConsultantWe are seeking a skilled Customer Success Consultant to drive long-term value for our clients.The ideal candidate will possess strong experience engaging U.S.-based clients and a deep understanding of the U.S. market.Key ResponsibilitiesAudit and optimize client adoption of high-value product use cases.Strategize and implement...

Drive Customer SuccessLead the way in ensuring customers realize value from our platform by developing and executing comprehensive plans that align with their business goals.Key Responsibilities:Collaborate with customers to drive product adoption, helping them achieve desired outcomes and maximize ROIDevelop a deep understanding of customer businesses and...

Key Role:As a Sales Customer Success Engineer, you will play a pivotal part in driving customer adoption and success with our tooling. You will serve as the primary technical point of contact for our customers, ensuring their technical health and navigating them through the post-sales customer journey.Key Responsibilities:Enable customer adoption of...

Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers' primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers' adoption of high-value product use cases and help...

Delivering exceptional customer experiences is at the forefront of our organization's mission.As a key member of our Scaled Customer Success team, your responsibility will be to work across various customer segments, providing tailored engagements and scaled campaigns.Your day will be filled with diverse tasks, including:Collaborating with customers to...

Job DescriptionThe key objective of this role is to enhance customer satisfaction by delivering an exceptional channel experience. This involves data-driven insights to inform strategic decisions and implement process improvements that foster seamless interactions.ResponsibilitiesDrive continuous improvement across Reclame Aqui processes, collaborating with...

Job Title: Customer Service AmbassadorAs a key member of our multicultural team, you will be responsible for delivering exceptional customer experiences across various projects.Key Responsibilities:Provide timely and effective support to customers, addressing their inquiries and concerns in a professional manner.Offer personalized solutions to meet...

As a Customer Success Manager, you will be responsible for delivering 1:1 engagements through comprehensive Discovery and expert Recommendations.A Day in the Life of a CSMYou will work across a large cohort of different types of customers, helping them optimize their CX Messaging and deliver recommendations.You'll work cross-functionally with...

Drive business growth and optimize solutions as a Senior Analyst in our team.Key ResponsibilitiesMaximize product utilization to achieve strategic objectives.Improve value transparency by delivering data-driven insights.Enhance C&I Security solutions through process optimization.This role will focus on building relationships with large financial institutions...