Building Relationships and Delivering Exceptional Customer Experiences

Há 12 horas

Campinas, São Paulo, Brasil beBeeCustomer Tempo inteiro R$72.000 - R$110.000
Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team. As a key member, you will be the primary point of contact for customers, delivering exceptional experiences through professional communication and building trusted relationships with internal and external stakeholders.


Key Responsibilities:
  • Main point of contact for customers
  • Receive purchase orders from customers and update our system accordingly.
  • Monitor orders closely and communicate with internal teams as needed.
  • Negotiate with internal teams, including sales, planning, export, finance, and quality teams (locally and internationally).
  • Utilize the Sales Force tool for effective communication and case management.

This role requires a dedicated and passionate individual who excels at delivering outstanding customer experiences. If you have a strong commitment to customer satisfaction and a talent for building relationships, we encourage you to apply.


What We Offer:

In this role, you will have the opportunity to work with a diverse range of customers, developing strong relationships and driving business growth. You will also be part of a dynamic team that values collaboration, innovation, and excellence.


Requirements:

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Strong problem-solving skills and attention to detail are also essential.

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