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Technical Applications Specialist

3 meses atrás

São Paulo, São Paulo, Brasil Corning Tempo inteiro

POSITION OVERVIEW:

This role is designed to lead technical initiatives with end users and distributors within the life sciences sector.

The primary responsibilities include delivering technical responses, conducting seminars and workshops, creating technical documentation, providing training, and offering hands-on troubleshooting for key products.

A profound understanding of life sciences, particularly in cell biology, bioprocessing, and vaccine development, is essential for this position.

The individual will act as the main technical liaison for customers, ensuring their satisfaction with the products, services, and technical assistance provided by Corning.


Key Responsibilities:

Collaborate with account managers to identify and secure bioprocess, media, and advanced surface sales opportunities by offering solutions that align with financial objectives.

Deliver on-site technical assistance to clients.

Provide comprehensive pre- and post-sales support for key products through technical presentations, on-site demonstrations, and process enhancements.

Communicate the overall value proposition of CLS to meet customer expectations and secure their commitment to utilizing Corning technologies. Offer ongoing troubleshooting support and expertise to clients through various communication channels, including emails, phone calls, and workshops.

Align customer technical requirements with division capabilities and plans, including managing specifications and articulating a compelling business case for necessary changes.

Serve as a technical consultant for both internal and external projects. Establish connections and foster relationships with relevant resources within technical societies and key accounts.

Maintain strong collaboration with sales and marketing teams to achieve business objectives, identify trends and opportunities, and address technical challenges faced by customers using our products.

Contribute to the development of application knowledge, experimental designs, and technical documentation. Provide insights into market trends, competitive products, and product feedback to commercial and development teams.

Required Skills and Knowledge:
Experience in bioprocess research and development as well as production. Strong understanding of the Cell Therapy market and its trends. Background in working with pharmaceutical, biotechnology, and/or contract manufacturing organizations, along with project management experience. Willingness to travel within designated regions. Experience in Vaccine Production, Vector Production, or Virus Production. Familiarity with microcarriers and Single Use Technology. Understanding of cGMP regulations. Proven ability to develop and implement process development protocols. Proficiency in English and Portuguese, with basic knowledge of Spanish. Exceptional written, verbal, and presentation skills. Capability to thrive in a multitasking environment and meet deadlines with minimal supervision.

Educational Background:
Bachelor's or Master's degree in a technical field, preferably in biotechnology or biological sciences (PhD preferred). A minimum of 8 years of experience in cell culture and at least 2 years in large-scale production or industry-related roles.

Preferred Soft Skills:
Strong communication abilities. Proven problem-solving skills. Openness to constructive feedback. Ability to perform well under pressure. Team-oriented mindset. Project management capabilities. Customer service focus.

Travel Expectations:
50% Domestic, 10% International