Technical Solutions Expert

Há 18 horas


Brasil beBeeSupport Tempo inteiro US$121.470 - US$142.450

Job Overview

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As a key player in the electronic signature solutions market, we are seeking an expert professional to join our team. Our Intelligent Agreement Management platform is designed to simplify people's lives and accelerate business.

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Key Responsibilities

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  • Provide technical support to developers on complex questions related to APIs and SDKs.
  • Act as a domain expert for advanced features, including APIs, SDKs, webhooks, PowerForms, Templates, Embedded signing, and more.
  • Diagnose code samples from customers to identify issues and document them completely prior to escalation.
  • Participate in online forums to support self-help within the developer community.
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Requirements

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  • Bachelor of Science degree in Computer Science or Engineering.
  • Fluent in English, with 2+ years of experience in SaaS troubleshooting and software development.
  • Experience with Internet technologies, including REST APIs, JSON, XML, SOAP, and PubSub architecture.
  • Proficiency in multiple coding languages, including Python, Ruby, JavaScript, C#, PHP, Node.JS, and Java.


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