Customer Experience Advocate

Há 3 dias


Belo Horizonte, Minas Gerais, Brasil beBeeImplementation Tempo inteiro R$72.000 - R$96.000
Technical Support and Implementation Specialist

We are seeking a highly skilled technical support specialist to join our agile team. In this full-time role, you will be responsible for delivering technical aspects of our software platform to clients across North America.

Responsibilities:
  • Become an expert in our software system with end-to-end knowledge.
  • Support the functional team in technical aspects through client implementations.
  • Provide clients with custom web designs that meet their branding guidelines.
  • Maintain technical processes and documentation for the North America market.
  • Provide tier 1, 2 & 3 support to customers.
Required Skills and Qualifications:
  • Strong written and verbal communication skills.
  • Fluency in spoken and written English.
  • HTML and CSS/less.
  • Friendly and consultative client engagement manner.
  • Thrive in a high-performing team.
Benefits:

As a member of our team, you will have the opportunity to work with a comprehensive suite of products that touch the full life cycle of a student.

Additional Information:

Symplicity is a market leader in employability solutions, helping companies find talent and higher education institutions bridge the skills gap.



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