Retail Customer Service Specialist

Há 4 dias

Campo Grande, Mato Grosso do Sul, Brasil beBeeCustomer Tempo inteiro R$1.556 - R$2.334
Customer Service Representative Job Summary

This role involves supporting the Store Leadership Team to achieve company goals and initiatives. The successful candidate will model excellent customer service with effective communication, product knowledge, and selling techniques.

Key Responsibilities:
  • Provide exceptional customer engagement and respond to customer activity with urgency.
  • Greet and acknowledge customers while offering personalized service.
  • Communicate the value and quality of our merchandise while sharing current promotions and resolving stock issues.
  • Exercise sound judgment in addressing customer concerns and demonstrate appropriate selling skills.
  • Offer fast, friendly, and accurate service at the cashwrap and educate customers on the benefits of loyalty programs.
  • Maintain stock levels, ensure all sizes and styles are represented, and follow company standards for merchandise presentation, signage, and display.
  • Support a clean and organized store environment by adhering to safety requirements and performing daily housekeeping duties.
  • Guarantee company assets by following Loss Prevention procedures and reporting maintenance needs to the Store Leadership Team.
  • Contribute to achieving store goals through focused efforts and adapt to changing priorities.
Requirements:
  • High school diploma or equivalent.
  • Previous retail experience is preferred.
  • Must be at least 18 years old.
Skills and Behaviors:
  • Excellent customer engagement and time management skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Flexibility to work a variety of shifts, including weekends and overnights.
  • Physical ability to maneuver on the sales floor and stockroom, climb ladders, lift, and carry up to 50 pounds.
What We Offer:

As a valued member of our team, you can expect a dynamic and inclusive work environment with opportunities for growth and development.

We celebrate our employees' unique contributions and offer a range of benefits and perks to support their well-being and success.

How to Apply:

If you're eager to learn and thrive in a fast-paced retail environment, please review our current openings and apply today.

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