Incident Resolution Expert

TSYS is a leading global payment processor operating in over 75 countries worldwide. Our team processes billions of card transactions each year.We are seeking an experienced Incident Resolution Specialist to join our Latin America & Caribbean region. This role offers opportunities for professional development and growth in a Fortune 500 award-winning...

Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Software Applications team.Enters and participates in the scope and impact evaluation of an incident into a corporate ticketing system and tracking system to document the status and resolution of incidents.Documents the steps taken to reach incident milestones to come...

Incident and Problem Resolution ExpertWe are seeking a skilled Incident and Problem Resolution Expert to engage with various aspects of our technology globally. In this role, you will lead discussions on critical cases impacting our operations, identify key contacts and facilitate meetings on specific topics related to Incidents and Problems, and develop and...

Job OpportunityWe are looking for a proactive and skilled Incident Management professional with excellent communication, attention to detail, reaction time and problem-solving skills.Key Responsibilities:Perform monitoring, incident management, redundancy and incident reporting activities on a 24/7 basis.Work collaboratively with cross-functional teams to...

Incident AnalystWe're seeking a skilled professional to join our Software Applications team in Latin America & The Caribbean.This role offers professional development opportunities and the chance to be part of an award-winning Fortune 500 company.The ideal candidate will have flexibility to work from home, a people-centered environment, contact with teams...

Our team is seeking a Payment Resolution Specialist to assist clients in resolving payment disputes. This role requires strong written communication skills, proficiency in Microsoft Office and Excel, and the ability to handle challenging customers.The ideal candidate will have a detail-oriented nature, strong analytical skills, and experience working in the...

Dispute Resolution ExpertWe're seeking a seasoned professional to lead the charge in resolving dispute-related issues for our merchants. As a Dispute Analyst, you'll work closely with our teams to ensure seamless operations and maintain high-quality services.

Job OpportunityWe are seeking a detail-oriented Service Desk Analyst to provide initial assessment, troubleshooting, and resolution of inbound issues.About the JobThe successful candidate will be responsible for recording, tracking, monitoring, and following up on SLA breaches of incidents and service requests. They will also manage the efficient and...

**Job Description:**We are seeking a highly skilled Critical Incident Manager to lead the resolution of critical incidents and ensure the stability and reliability of IT services.The role involves managing high-severity incidents, collaborating with cross-functional teams, and driving process improvements to minimize downtime and enhance customer...

Job Description:The Monitoring Team is a critical component of the Incident Response Center (IRC). As a key member of this team, your mission will be to ensure business continuity and protect customer experiences by proactively managing incidents. Your primary responsibilities will include monitoring all business systems, detecting incidents across multiple...