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Business Operations Analytics Lead

2 meses atrás

São Paulo, São Paulo, Brasil Brex Inc. Tempo inteiro
About Brex Inc.

Brex Inc. is a leading fintech company that provides AI-powered spend management solutions to businesses. Our platform helps companies manage their expenses, reduce costs, and increase efficiency.

Job Summary

We are seeking a highly skilled Business Operations Analytics Lead to join our team. As a key member of our Operations organization, you will play a critical role in driving excellence in customer experience, protecting the company's bottom line, and enabling business growth through data-driven insights.

Key Responsibilities
  • Tackle complex business problems with a high degree of ambiguity and develop comprehensive analytical solutions to optimize processes, enhance customer satisfaction, and safeguard profitability.
  • Leverage advanced data wrangling techniques to extract, clean, and analyze complex datasets, delivering actionable insights that support cross-functional business needs.
  • Collaborate closely with stakeholders across various departments, providing analytical support and recommendations to enhance decision-making, operational efficiency, and business outcomes.
  • Identify opportunities to streamline and optimize business processes across multiple functions, driving improvements in efficiency, cost-effectiveness, and overall performance.
  • Take full ownership of projects and initiatives, driving them forward proactively, from inception through execution, ensuring alignment with business goals and delivering measurable outcomes.
  • Present data-driven insights, ideas, and recommendations to stakeholders at all levels, effectively communicating and gaining buy-in for strategic initiatives and operational improvements.
  • Lead and manage high-priority projects, ensuring they are completed on time, within scope, and aligned with strategic objectives. Provide regular updates to senior leadership on project status and outcomes.
  • Build and maintain strong relationships with internal and external stakeholders, representing the executive team's interests and ensuring stakeholder needs are addressed.
  • Coach and mentor existing team members, establishing and setting a higher bar for the standard of excellence.
Requirements
  • A bachelor's degree in Business, Finance, Data Science, Operations Management, or a related field; a master's degree is preferred.
  • 5+ years of experience in analytics and lead data-driven strategy, preferably within the fintech or financial services industry, with a proven ability to drive strategy.
  • Proven experience in advanced analytics and the ability to identify and solve complex business problems using data-driven insights with proficiency in data analysis tools (e.g., SQL/Hex/Snowflake, Python).
  • Excellent communication skills, with the ability to present insights and gain buy-in from stakeholders at all levels; influence without authority.
  • Proven ability to navigate ambiguity, bringing clarity to undefined problems.
  • Experience in owning projects end-to-end, driving initiatives from concept to execution with minimal supervision.
  • Strategic thinker with the ability to analyze data, forecast trends, and contribute to long-term business planning.
  • Strong understanding of business operations and the ability to apply analytical insights.
  • Adaptable to changing business needs, with a commitment to continuous learning and development.