SAP Customer Engagement Support Intern
4 semanas atrás
About the SAP Internship Experience Program
The SAP Internship Experience Program is a global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP:
- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
- Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
- Meaningful work: support the Customer Engagement Support (CES) team with various activities, such as monitoring different entry channels, distributing workload, and managing service requests.
What you'll do:
- Monitor and distribute workload among dispatchers, ensuring balance and accomplishment.
- Manage service requests, engaging with SAP customers, partners, and service delivery colleagues.
- Support new colleagues with enablement sessions and contribute to improve training materials.
What you bring:
- Undergraduate student in Business, Information Technology, or related areas, to be concluded in approximately 24 months.
- Fluent in English (written and spoken) is a must and Spanish is an advantage.
- Passionate for customer success.
- Communicative, relational, and managerial skills required.
Meet your team:
In Customer Engagement Support, we actively contribute to the Customer Value Journey. Our goal is to improve customer health, satisfaction, and to foster our customers' success in the cloud. We do this by supporting and engaging with customer-facing colleagues and customers directly. We deliver scalable and simplified services covering all customer segments, engagement models, and solution areas.
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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