SAP Customer Interaction Center Support Specialist
2 semanas atrás
About the SAP iXp Internship Experience Program
The SAP iXp Internship Experience Program is a strategic, paid internship program that provides university students with opportunities to find purpose in their careers. As a SAP iXp Intern, you will be part of a global team that supports customers through a selection of support channels, offering 24*7 support in a follow the sun approach.
Key Responsibilities
- Evaluate customer technical issues and their impact on daily business processes
- Manage customer expectations in accordance with established SAP processes and procedures
- Engage stakeholders to ensure critical customer cases are resolved effectively and in a timely manner
- Assist customers with software download, User ID, license keys, and navigate the SAP support portal
- Deliver info-sessions to customers, internal colleagues, and SAP partners
- Involvement in critical customer escalations and global projects
Requirements
- Ongoing Bachelor's degree in Relations, Computer science, engineering, or related area
- Fluency in English and Spanish is a bonus
- Good customer focus and communication skills (oral/written)
- Strong team player who learns and adapts quickly
- Self-motivated, passionate, and dedicated team player
About SAP
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
-
SAP Customer Interaction Center Support Specialist
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProjectSAP's global internship program provides university students with opportunities to find purpose in their careers. As a SAP iXp Intern, you'll be part of a global team that supports SAP customers within an organization that acts as an interface between the customer and technical support.Key ResponsibilitiesEvaluate...
-
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**About the Role**SAP is seeking a highly motivated and detail-oriented individual to join our Customer Engagement Support team as a SAP iXp Intern - Customer Engagement Support.**Key Responsibilities**:Monitor and distribute workload among dispatchers, ensuring balance and accomplishment.Manage service requests, engaging with SAP customers, partners, and...
-
Technical Support Specialist
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**We help the world run better**Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.**PURPOSE AND OBJECTIVES**The Technical Support team supports the SAP Intelligent Spend and Business Network...
-
SAP Customer Engagement Support Intern
Há 6 dias
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramThe SAP Internship Experience Program is a global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.Three reasons to intern at SAP:Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal...
-
SAP Internship Experience Program Partner Support Specialist
3 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramSAP's global internship program provides university students with opportunities to find purpose in their careers. As a SAP iXp Intern - Partner Support Specialist, you will be part of a dynamic team that supports SAP Partners across their partnership lifecycle.Key ResponsibilitiesProvide operational support to SAP...
-
SAP Cloud Support Specialist
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramThe SAP Internship Experience Program is a strategic, paid internship program that provides university students with opportunities to find purpose in their careers.Three reasons to intern at SAP- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.-...
-
SAP Product Support Intern
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro{"title": "SAP Product Support Internship Opportunity", "description": "**Unlock Your Potential****Why SAP?**SAP is a leading provider of enterprise software solutions, and we're looking for talented individuals to join our team as Product Support Interns. As a Product Support Intern, you'll have the opportunity to work with our global team to provide...
-
Technical Support Specialist
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**Solutions for a Smarter World**At SAP, we're committed to helping our customers achieve faster and smarter business results. As a member of our Product Support team, you'll play a key role in delivering exceptional customer service and support.**Key Responsibilities:**Analyze complex problems and provide effective solutions to customersTroubleshoot...
-
Senior Product Support Specialist, Tripit
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**Unlock Your Potential**TripIt, a consumer travel app from SAP Concur, empowers travelers to stay organized and in control. Our vision is to simplify every trip for every frequent traveler.**Role Overview**: We seek a dedicated and customer-focused individual to lead our customer support team as a Senior Customer Support Specialist. As a key member, you...
-
SAP Product Support Intern
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramSAP's global internship program provides university students with opportunities to find purpose in their careers. As a SAP iXp Intern, you'll be part of a dynamic team that supports the implementation and operation of SAP solutions.Key ResponsibilitiesMonitor incoming incidents and manage queues to ensure timely...
-
SAP Business ByDesign Support Intern
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**About the Role**SAP is seeking an intern to join our Product Support - S4/HANA Portfolio organization, focusing on SAP Business ByDesign (ByD) customers globally.As a SAP iXp Intern, you will have the opportunity to learn a vast range of technical topics and contribute to the success of our customers.**Key Responsibilities**:Help delight SAP partners and...
-
SAP Ariba iXp Intern
Há 7 dias
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**About the Role**SAP's global internship program, SAP Internship Experience Project, offers university students the opportunity to find purpose in their careers.**Key Responsibilities**Analyze and resolve customer reported issues using knowledge databases and/or verifying customizing settings/parameters- Perform root cause analysis of reported issues-...
-
SAP Product Support Intern
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroProduct Support Role at SAPAs a Product Support Intern at SAP, you will play a crucial part in ensuring the smooth operation of our customers' systems and environments. Your responsibilities will include analyzing and resolving known errors, referring to SAP's collective knowledge repositories, and collaborating with colleagues to share knowledge and solve...
-
SAP S/4HANA Consultant
3 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the RoleWe are seeking a highly skilled SAP S/4HANA Consultant to join our team in Sao Leopoldo. As a key member of our SAP Premium Hub Center of Expertise, you will play a crucial role in supporting Latin American customers on their SAP S/4HANA adoption projects.Key ResponsibilitiesProvide guidance and support across all SAP Activate phases to ensure...
-
SAP Transportation Management Solution Support Intern
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro**About the SAP Internship Experience Program**We're looking for a talented individual to join our Product Support team as a SAP Transportation Management Solution Support Intern. This role is part of SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.**Key...
-
SAP SPM Support Engineer Intern
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramSAP's global, strategic, paid internship program provides university students with opportunities to find purpose in their careers.Three reasons to intern at SAPCulture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.Gain visibility: with Internship...
-
Senior UX Design Specialist
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroUnlock Your Potential as a Senior UX Design SpecialistAt SAP, we're on a mission to empower individuals and organizations to achieve their full potential. As a Senior UX Design Specialist, you'll play a critical role in shaping the user experience of our software solutions, working closely with cross-functional teams to design and deliver innovative products...
-
Support Specialist
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil 1200 Kyndryl Brasil Servicos Limitada Tempo inteiroAbout UsKyndryl is a leading provider of IT services and solutions. We design, build, and manage mission-critical technology systems that power the world's most important businesses.The RoleWe're seeking a skilled and empathetic Support Specialist to join our team. As a Support Specialist, you will provide exceptional customer service, troubleshoot and...
-
Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiroAbout the SAP Internship Experience ProgramThe SAP Internship Experience Program is a global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. With a culture of collaboration, you'll meet with mentors, make new friends across the globe, and create a thriving personal network.Three...
-
Support Specialist
Há 1 mês
Porto Alegre, Rio Grande do Sul, Brasil 1200 Kyndryl Brasil Servicos Limitada Tempo inteiroAbout the RoleWe are seeking a highly motivated and empathetic individual to join our team as a Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and guidance to clients on the use of various products,...